Tag: Artificial Intelligence (AI)
Salesforce launches Agentforce for Health
March 4, 2025HME News Staff
SAN FRANCISCO – Salesforce has announced a new library of pre-built agent skills and actions called Agentforce for Health that it says will augment care teams, clinicians and service reps with agentic AI to boost operational capacity and help improve patient outcomes. Agentforce now includes prebuilt skills to streamline tasks like benefits verification, diseases surveillance and clinical trial recruitment, speeding time to treatment, the company says. “Only the deeply unified Salesforce...
NikoHealth integrates with AI platforms
February 13, 2025HME News Staff
MIDDLETOWN, New Jersey — NikoHealth, a provider of cloud-based DME/HME management software, is enabling seamless integration with AI innovators like Tennr, CompliantRx, Notable Systems, Celeritas and Synthpop, creating an ecosystem of next-generation tools that streamline workflows, enhance patient care and drive measurable growth for DME providers. By integrating directly with these AI partners, NikoHealth can enhance workflow efficiency and streamline operations, helping providers:
Automate...
Keragon receives additional funding
February 12, 2025HME News Staff
NEW YORK – Keragon, an AI-powered, HIPAA-compliant automation platform for health care, has raised $7.5 million in an oversubscribed seed funding round led by Upfront Ventures, with early investors Afore Capital, Focal, and 25m Health doubling down. This brings Keragon's total funding to $10.5 million. "Integrations are Keragon's backbone,” said Conno Christou, CEO & co-founder of Keragon. “Connecting complex systems at scale and bringing all the tools our customers...
Sleep & respiratory: Look ahead to AI
February 11, 2025Colleen Lance
Q. What is on the horizon for connectivity and remote patient monitoring for PAP and ventilator devices?
A. Imagine being able to analyze and affect a change in a patient’s care, not just for the moment they are in front of you in a single clinical visit, but to become truly adherent to therapy life-long. The future of connectivity and remote patient monitoring (RPM) for PAP devices and ventilators is poised for significant advancements. With rapid technological developments,...
Artificial Intelligence: Build relationships with payers
February 11, 2025Teresa Power
Q. I’m implementing AI solutions in my DME business - how can this improve relationships with payers?
A. Credibility is the foundation of the partnership between your DME business and payers. AI-driven solutions reinforce this and build trust by reducing errors and ensuring smoother communication.
On the intake side, AI enhances this trust by detecting errors before submission - this significantly reduces denied claims, which are burdensome on both your team and the...
IVR health tech companies merge
January 14, 2025HME News Staff
SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the process of waiting on hold and navigating the interactive voice response (IVR) phone trees of insurance companies. The acquisition augments SuperDial’s existing capabilities in automated dialing, IVR and hold navigation, as well as collecting information over the phone from live representatives,...
Artificial intelligence: Consider time-saving aspect
January 9, 2025Teresa Power
Q. How can my team use AI to deal with time-consuming calls to insurance companies?
A. It’s no secret – health care professionals spend countless hours navigating insurance phone calls. AI callers offer a transformative solution by handling tedious, routine tasks, allowing your team to focus on more meaningful work.
These are not the “robocalls” we’ve all heard before – they are advanced, conversational AI capable of complex tasks like waiting...
Hot takes incoming
December 16, 2024Liz Beaulieu, Editor
Artificial intelligence were two words often mentioned at the recent HME News Business Summit.
At one point, Dexter Braff, founder and president of The Braff Group, who moderated a panel of investors and bankers, even said: “It’s a rule of this conference that I have to mention AI at least once.”
(Insert laughs and eyerolls.)
While borderline annoying, AI being a hot topic at the Summit is not surprising. I don’t think you can go to a health care conference today...
Valere Health buys Piper Healthcare
November 12, 2024HME News Staff
COLUMBIA, S.C. – Valere Health, a provider of health care interoperability and connectivity solutions, has acquired Piper Healthcare, a health care consulting company that is known for its cutting-edge AI, analytics and automation solutions, the company says. The addition of Piper Healthcare strengthens Valere’s ability to offer a comprehensive suite of interoperable solutions that empower health care providers and drive operational efficiencies across the health care continuum, the company...
HoneyNaps is official in US
October 8, 2024HME News Staff
BOSTON – HoneyNaps, which is based in South Korea, has delivered its artificial intelligence sleep disorder diagnostic software SOMNUM to two medical institutions in the United States, it announced Oct. 7. "The U.S. is the largest sleep medicine market in the world and still holds significant growth potential,” a company representative said. “As we officially enter the U.S. market, we will solidify our business strategy to achieve a 10% market share within three years."...