Tag: Prochant
Product launches: Prochant, Pride Mobility Products
November 26, 2024HME News Staff
Charlotte-based Prochant has expanded its revenue cycle management solutions by introducing full-service patient and referral calling. The new offering, called Engagement Servies, enhances intake, billing and collections to deliver a holistic RCM solution, the company says. "Managing patient and referral communications can be time-consuming and operationally challenging for providers,” said Joey Graham, CEO of Prochant. “The hard fact is that most providers simply can't afford...
Prochant readies to scale
September 27, 2024Liz Beaulieu, Editor
CHARLOTTE, N.C. – Prochant is entering a new phase with a new CEO.
Prochant has tapped Joey Graham, who has been with the company since 2015, most recently as chief revenue officer, to lead the company. Mathew Mammen, owner and CEO, has transitioned to the role of executive chairman.
“We’ve made it through the startup phase and the growth phase, and now we’ve arrived at the scale phase,” Graham said. “We have to leverage repeatable models, and...
Graham takes CEO role at Prochant, while Mammen transitions to executive chairman
September 26, 2024HME News Staff
CHARLOTTE, N.C. – Prochant has promoted Joey Graham to CEO effective immediately. Over his decade-long tenure with Prochant, most recently as chief revenue officer, Graham has been instrumental in driving the company's impressive growth, expanding its workforce from 200 employees to a global operation of nearly 3,000, the company says. He replaces Mathew Mammen, who will transition to the role of executive chairman. "I am honored and humbled to take on this new role at Prochant,"...
‘AI is happening’ Are you ready?
August 14, 2024Liz Beaulieu, Editor
YARMOUTH, Maine – The HME industry, with its complex web of rules and systems, is “ripe” for improvement using artificial intelligence, says Joey Graham, Prochant’s chief revenue officer.
Graham, a recent guest on the HME News in 10 podcast, says AI can help to address the inefficiencies and errors that result from this challenging operating environment and that have a serious financial impact on HME companies.
“(AI) is real,” he said. “It’s...
Prochant makes list, marks milestone
August 14, 2024HME News Staff
CHARLOTTE, N.C. – Prochant has been included on the Inc. 5000 list of fastest-growing companies in the U.S. for the fourth consecutive year. The honor coincides with the company’s 25th anniversary, marking a significant milestone. "We are thrilled to celebrate our 25th anniversary with an appearance on Inc. 5000's prestigious list," said Mathew Mammen, Prochant CEO. "I am so fortunate to have such an amazing team that has helped build this company to where we are today....
In brief: Providers sue Philips, Access Infusion buys, Prochant surveys
July 17, 2024HME News Staff
PHILADELPHIA – Dynamic Healthcare Services and Hometown Oxygen Pittsburgh on July 15 filed a lawsuit against Philips Respironics, DeLage Landen Financial Services and Philips Medical Capital for cutting off access to financing and leasing programs that the providers say are necessary for them to compete.
According to the lawsuit, filed in the U.S. District Court for the Eastern District of Pennsylvania:
Prior to the Philips recall, DHS purchased thousands of respiratory...
New survey: Denials tops list of challenges
July 16, 2024HME News Staff
CHARLOTTE – The No. 1 billing and revenue cycle management challenge for HME providers is preventing or reducing denials and appeals, according to the results of a new survey sponsored by Prochant and conducted by in90.
The No. 2 challenge: Hiring, training and retaining qualified intake, billing and collections staff.
“In response to these challenges, 60% of respondents have outsourced at least one RCM function in the past year, with over 70% attributing this decision...
Prochant adds financial intake process for home infusion
June 20, 2024HME News Staff
CHARLOTTE, N.C. – Prochant is enhancing its workflow and analytics platform, Prochant Pulse, with a new Financial Intake Workflow to improve eligibility verification and prior authorization for infusion pharmacies. This latest enhancement to Prochant Pulse underscores Prochant's commitment to technological innovation and delivering superior solutions for its clients. "We recognized the critical need for a solution that assures timely and high-quality completions of benefits verifications...
Upbeat forecast for HME billing systems
April 26, 2024John Andrews
The future of HME billing systems looks bright, market specialists say, with advances in patient portal technology and artificial intelligence expected to play a leading role.
“We're beginning to witness transformative trends that are not only enhancing operational efficiency but also significantly improving patient engagement and satisfaction,” said Joey Graham, chief revenue officer for Charlotte, N.C.-based Prochant.
Patient portal technology, in particular, shows...
Prochant makes Inc. 5000 list
August 15, 2023HME News Staff
CHARLOTTE – Prochant has earned a spot on the Inc. 5000 list of fastest-growing private companies in the United States for the third consecutive year, the company has announced. "At Prochant, we've redefined innovation in the home-based care sector by incorporating human-in-the-loop AI tools into healthcare revenue cycle management,” said Mathew Mammen, CEO. “Our third-time inclusion on the Inc. 5000 list is a testament to our unwavering growth and the harmonious fusion of cutting-edge...