Tag: Revenue Cycle Management
Product launches: Prochant, Pride Mobility Products
November 26, 2024HME News Staff
Charlotte-based Prochant has expanded its revenue cycle management solutions by introducing full-service patient and referral calling. The new offering, called Engagement Servies, enhances intake, billing and collections to deliver a holistic RCM solution, the company says. "Managing patient and referral communications can be time-consuming and operationally challenging for providers,” said Joey Graham, CEO of Prochant. “The hard fact is that most providers simply can't afford...
‘AI is happening’ Are you ready?
August 14, 2024Liz Beaulieu, Editor
YARMOUTH, Maine – The HME industry, with its complex web of rules and systems, is “ripe” for improvement using artificial intelligence, says Joey Graham, Prochant’s chief revenue officer.
Graham, a recent guest on the HME News in 10 podcast, says AI can help to address the inefficiencies and errors that result from this challenging operating environment and that have a serious financial impact on HME companies.
“(AI) is real,” he said. “It’s...
New survey: Denials tops list of challenges
July 16, 2024HME News Staff
CHARLOTTE – The No. 1 billing and revenue cycle management challenge for HME providers is preventing or reducing denials and appeals, according to the results of a new survey sponsored by Prochant and conducted by in90.
The No. 2 challenge: Hiring, training and retaining qualified intake, billing and collections staff.
“In response to these challenges, 60% of respondents have outsourced at least one RCM function in the past year, with over 70% attributing this decision...
‘Switching heads’ syndrome: CPCG wants more, not less, fragmentation
May 29, 2024Liz Beaulieu, Editor
WASHINGTON – Saleem Shah officially debuted Collaborative Patient Care Group (CPCG) at Medtrade in March after developing business-to-business offshoring and custom technology development solutions for his own company, New Hampshire Medical Supply, in 2019 and offering them to other companies starting in 2023.
CPCG’s “belief system”: To take over certain tasks so HME providers can eliminate the “switching heads” syndrome that holds them back from peak...
MediStreams highlights performance
February 5, 2024HME News Staff
ROSWELL, Ga. – MediStreams, a provider of health care remittance and reconciliation solutions, ended 2023 with more than 500 end-clients on its platform, representing nearly 15,000 unique provider locations, clinics, branches and facilities. "MediStreams experienced tremendous growth and success throughout 2023,” said Jim Coyle, CEO. “As we carry that strong momentum into 2024, we look forward to strengthening our leading position in the market and delivering exceptional service...
NSM names RCM exec
January 8, 2024HME News Staff
NASHVILLE, Tenn. – National Seating & Mobility has named Mike Peters chief revenue cycle officer. He will be responsible for funding, billing and collections, and payer relations and operations. “Mike’s extensive experience and impressive track record of enhancing revenue cycle performance will be invaluable to our mission and future success,” said Crispin Teufel, who recently took over as CEO of NSM. “His leadership will also be critical in our efforts to advance appropriate...
WellSky buys Corridor
October 17, 2023HME News Staff
OVERLAND PARK, Kan. – WellSky has acquired Corridor, an end-to-end, tech-enabled services platform designed for the post-acute care industry, from HealthEdge Investment Partners, a private equity firm. By adding Corridor to its portfolio, WellSky will strengthen its medical coding and revenue cycle management (RCM) offerings for home health and allow it to move into the skilled nursing facility market. “Providers today must continually demonstrate higher quality performance and compliance,...
Sunknowledge partners with Illinois cardiovascular practice
October 2, 2023HME News Staff
NEW YORK – Sunknowledge, a provider of outsourced billing and revenue cycle management services, has a partnership with an Illinois cardiovascular practice that has more than 34 specialties, 207 medical providers and 24 locations. “In today's challenging health care landscape, outsourcing has emerged as the solution to the labor shortage crisis in medical billing,” said Ronnie Hastings, a senior director at Sunknowledge. “Outsourcing offers a lifeline by providing...
Hot topic: The evolution of HME automation
March 29, 2023John Andrews
DALLAS – Technology can be daunting, especially when it comes to leveraging its myriad functions, applications and operations, which is why Medtrade made it a focus of the educational program this year.
“Providers need to approach technology with an understanding of what they are trying to solve,” said Bruce Gehring, senior vice president of business development for Overland Park, Kan.-based Allegiance Group. “They need to know what their current performance is and...
NSM zeroes in on patient relationship
March 17, 2023Liz Beaulieu, Editor
NASHVILLE, Tenn. – National Seating & Mobility’s decision to outsource revenue cycle management (RCM) administrative tasks allows the company to focus more on its core competency of providing mobility solutions and caring for people, says CEO Bill Mixon.
“Our core competency is not revenue cycle management,” he said. “What makes NSM fantastic is the intersection of our clinicians and ATPs, as well as our techs and CSRs, with our clients. That’s our...