Webcasts

Leveraging Data & Compliance for Referral Source Growth & Increased Cash Flow

Join us for an insightful webcast where industry experts share strategies to enhance referral source growth and boost cash flow. Our distinguished presenters, Boone Lockard, VP of Clinical Services at VGM Sleep Services, and Sarah Conger, VP of Business Operations at VGM Fulfillment, will delve into critical topics that impact healthcare providers and patients. 

During this webcast, we'll cover:  

1. The Power of No-Touch Sleep Journeys. 

• Discover why seamless, no-touch sleep journeys are essential for both patients and healthcare providers. 

• Explore how streamlined processes improve patient satisfaction and drive referrals. 

2. Compliance Programs as Catalysts. 

• Learn how robust compliance programs can positively impact patient referrals. 

• Understand the connection between compliance, trust, and sustainable growth. 

Don’t miss this opportunity to gain valuable insights and actionable strategies. Register now and unlock the potential for increased cash flow and stronger referral networks! 

RESCHEDULED: Leveraging Data & Compliance Webcast

Today's webcast, "Leveraging Data & Compliance for Referral Source Growth & Increased Cash Flow" has been rescheduled for 07/09/2024 at 2 PM ET. For more details & registration, click the 'Register Now!' button. 

Anyone registered for the 06/26/2024 webcast will be notified via email, and need NOT re-register.

Can't make it on July 9th? No problem, post-event all registrants will be sent the on-demand recording via email. 

Not registered yet?! Click the 'Register Now' button. 

Preventing the Top 5 HME Denials: Proven Strategies for Success

ENGAGING FIRESIDE CHAT

Join Prochant's Joey Graham, Chief Revenue Officer, and MiraVista's Andrea Stark for an insightful discussion focused on denial management. They will share the latest trends, best practices, and practical strategies for successful denial management, leveraging their deep experience in revenue cycle management. Don't miss this exceptional opportunity to gain valuable insights from two of the industry's leading experts.

• Stay Ahead of the Curve

Understand the evolving landscape of denial management, including regulatory changes and technological advancements such as Al, to keep your business compliant and competitive.

• Gain Expert Insights

Absorb the latest in denial management best practices from industry leaders and learn how to effectively apply these strategies to reduce losses and enhance revenue.

• Real-World Use Cases

Explore practical, actionable strategies and tools through real-world examples that can be immediately leveraged to overhaul your denial processes, significantly improving both efficiency and success rates.

2024 Look Ahead for DME Suppliers

Medicare Advantage Plans cover more than half the Medicare population, and they are using their size and power to squeeze suppliers.

At the same time, suppliers are responsible for larger and more complex organizations, many with significant functions performed by offshore workers.

To prepare for this brave new world, Jeff Baird (Brown & Fortunato), Andrea Stark (MiraVista), and moderator Liz Beaulieu (HME News) are hosting the 2024 Look Ahead for DME Suppliers to help suppliers:

• Hold Medicare Advantage Plans (MAPs) accountable to CMS rules and their own supplier contracts.
• Navigate the evolving role of prior authorizations with Medicare, MAPs, and Medicaid MCOs.
• Evaluate the benefits and challenges associated with offshore subcontractors.

Attendees get access to the hosts’ combined industry expertise in the live Q&A session after the presentation.

A Patient’s Journey to PAP Compliance: The Jeanie Experience

sovaSage is transforming PAP compliance with Jeanie. Want to learn about the patient experience and how Jeanie can impact your business?

Join Andrea Hansen, Caryn Plessinger, and Jamie Caputo for a live webinar on Thursday, November 9th at 2:00pm EST.

AAHomecare: Six-Year Lookback Audits: What the law requires

The Affordable Care Act includes the 60-day overpayment rule that requires DME suppliers to refund overpayments within 60 days of identification. What many suppliers are not aware of is that if an overpayment is identified, either internally or externally, suppliers are mandated by law to perform a six-year lookback audit. If suppliers do not comply with this rule, they are at risk for false claim penalties. This webinar will (i) discuss the 60-day overpayment rule and the six-year lookback obligation; (ii) discuss steps that suppliers can take to reduce the risk of being subjected to the 60-day overpayment rule; and (iii) set out the steps the supplier should take to successfully fulfill its obligations under the rule.

Register for Six-Year Lookback Audits: What the Law Requires on Wednesday, September 27, 2023, 1:30-2:30 p.m. CT, with Jeffrey S. Baird, Esq., and Denise M. Leard, Esq., of Brown & Fortunato.

Members:  $99
Non-Members:  $129

Discovering the barriers to interoperability and how to remove them

Interoperability isn’t a new word but according to the interoperability research report conducted by In90group Research, only 20% of HME, Pharmacy and home infusion providers reported that they’re set up to receive referrals through electronic data exchange. But if 99% admitted that they’re more likely to send referrals to providers that can receive orders electronically, why haven’t more providers adapted interoperability into their system?

Join us as we discuss what those barriers to interoperability are and what changes can be made to create a big impact. You’ll hear from the experts themselves about the importance of integrating technology as well as from providers who embraced interoperability and what it did for their business.

Speakers:

Nupura Kolwalkar - Chief Product Officer, Product Management, Brightree

Nick Knowlton – Vice President, Business Development, Brightree

Moderator:

Christina Throndson, Business Manager, HME News

Employee Accountability: Make People Your Priority

From orientation to on boarding, training, retraining and more, how do you know how well your employees are doing? What do you measure and monitor and why? From setting goals and expectations to team building and engagement, retention starts at the outset. Moreover, culture emanates from the top.

In this session, discuss how and why employee satisfaction correlates to customer satisfaction. The more content the employee, the more satisfied the customer. This enables the company’s bottom line to flourish.

Guest speaker: Miriam Lieber

Negotiations in a Post Pandemic HME Industry

Presented by David Chandler, senior director of Payer Relations for AA Homecare and Jason Morin, senior manager Payor Relations for Coloplast, this free webinar will discuss the post pandemic payor landscape, contracting best practices, negotiation strategies and how to tell the story of the Value of HME. This webinar is recommended for any HME professionals involved in the contracting process, market access or leadership roles.

Payer Engagement Resources

ACU-Serve's next webinar, featuring AAHomecare's David Chander, is happening June 22. In this webinar, David will be reviewing tools and resources available to assist in your payor engagement.

ACU-Serve webinars are always free of charge to ACU-Serve clients but, for a limited time, ACU-Serve is opening registration free of charge to all interested participants.

What DME Suppliers Must Know Before Billing Medicare for DMEPOS for Hospice Patients

According to a report published by the OIG in November 2021, Medicare improperly paid suppliers an estimated $117 million over 4 years for Durable Medical Equipment, Prosthetics, Orthotics, and Supplies provided to hospice beneficiaries.

Join Noel Neil in our next Webinar as he breaks down the report. This presentation will focus on the OIG’s findings, their recommendations, CMS’s response, the correct application of the GW modifier and potential implications of inappropriately applying the GW modifier according to the report. The presentation will also cover current Medicare activities and steps providers should take to mitigate their risk if they decide to bill with the GW modifier. 

Ticket price: $125

Register here: https://us.airmeet.com/e/4827a640-d22e-11ed-b187-37e2b102f5f9

Please contact Sarah Hanna at shanna@acuservecorp.com if you have any problems with registration.

CMS's End of the Public Health Emergency FAQs for DME Suppliers

Presented Live: 05/04/2023 at 2:00 PM (ET)
Presented By: Andrea Stark (MiraVista LLC), Noel Neil (ACU-Serve Corp)
Moderated By: Derrick Stark, MiraVista

On April 26, 2023, with the end of the COVID-19 Public Health Emergency (PHE) just weeks away, CMS issued a round of FAQs to set stakeholder expectations for expiring pandemic-era policies. While the document covers a wide range of topics, only a handful of the questions address key issues on the minds of DME suppliers.

Then on April 28, 2023, the DME MACs followed up with claim submission instructions related to the continued use of the CR modifier.

With so much happening at the proverbial eleventh hour, suppliers don’t have a lot of time to:

1. Process the newest information,
2. Reason through the remaining unknowns, and
3. Develop an effective action plan to protect themselves.

To help do just that, Andrea Stark (MiraVista LLC) and Noel Neil (ACU-Serve Corp) are hosting CMS’s End of the Public Health Emergency FAQs for DME Suppliers on May 4, 2023, at 2:00 PM (ET).

This session includes:

1. Summary of the recent DME-specific guidance.
2. Moderated discussion on how DME suppliers can confidently navigate the post-PHE transition.
3. Attendee Q&A with Andrea and Noel.

This event is free, but spots for the live session are limited. Please choose the “recording only” option at registration if you do not plan to attend the live event. Live webinar registrations received after we reach capacity will get a link to stream the recording after the event

2023 Look Ahead for DME Suppliers

To once again help suppliers to high ground for the best view of the year to come, Andrea Stark (MiraVista), Jeff Baird (Brown & Fortunato) and Liz Beaulieu (HME News) are hosting the 13th annual Look Ahead for DME Suppliers.

Talking points will include: 

• New oxygen classification groups and how they differ from long-standing testing requirements. 

• Implications of Medicare’s recent changes to prior authorization, written order prior to delivery, and other conditions of payment. 

• Medicare Advantage Plans: Reduction of oxygen payment counts and other challenges. 

• Self-audit requirements imposed by the 60 Day Report and Refund Rule. 

• When suppliers can (and cannot) bill non-assigned claims. 

• Compliant telehealth arrangements. 

• Avoidance of prohibited beneficiary inducements when providing value-added services. 

• Steps to successfully expand into the retail market. 

After the presentation, attendees have open access to Andrea’s and Jeff’s expertise during a live Q&A session. 

This webcast gets rave reviews every year: 

“Andrea Stark and Jeff Baird put on the most useful and information-packed webinars for the DME industry. They are such a trusted and respected source of information when trying to decipher new CMS information and provide guidance for staying compliant with new rules.” 
– Dana, Advent Home Medical 

Presented By: Andrea Stark and Jeff Baird 

Moderated By: Liz Beaulieu, HME News 

Cost: $149 

As always, all attendees get subsequent access to a digital recording of the event. 

The Working DME Supplier's Guide to the Oxygen LCD – 2023

UPDATE 12/12/2022 1:35:32 PM (ET) – The live event is sold out. You can still register for the post-event recording. Simply click the “Add to cart” button on the registration page and complete the registration process. MiraVista will send you the link to stream the event recording one or two days after the live event. Thank you for your overwhelming interest, and if you have any questions, email info@miravistallc.com.

Since Medicare proposed its massive overhaul of national oxygen coverage in 2021, the DME supplier community has been clamoring for answers.

There were the procedural questions unanswered by CMS’s National Coverage Determination (NCD), not to mention unreconciled differences between the revised NCD and existing claim processing logic.

And now that we have the recently published Local Coverage Determination (LCD) and related policy article, we thought we might be able to simply call it case closed, a formality to fill in those procedural gaps.

It’s not quite as straightforward as we hoped.

To help suppliers master the new guidance, MiraVista is teaming up with HME News to present “The Working DME Supplier’s Guide to the Oxygen LCD – 2023,” on Dec. 14, 2022, at 2:00 PM ET. In this free event, MiraVista’s Andrea Stark and Liz Beaulieu (HME News) will:

• Summarize key elements of the LCD and related policy article, including a few surprise carryovers from the old rules.
• Help DME suppliers implement workarounds for conflicts between the NCD and the LCD.

To make sure you get answers to your specific questions, Andrea and Liz will host an extended Q&A session after the presentation. And as always, all attendees get subsequent access to the digital recording of the event.

Presented Live:            12/14/2022, at 2:00 PM (ET)
Presented By:               Andrea Stark, MiraVista
Moderated by:              Liz Beaulieu, HME News

Getting the right mix with today's technology

As the healthcare landscape transformed interactions between staff, patients, and referral sources, community care providers quickly adapted with a variety of technologies. Now, as HMEs look forward to more permanent solutions, system interoperability is critical to maintaining both operational efficiency and better patient care.
 
In this session, join Brightree’s interoperability expert and VP of Business Development Nick Knowlton and VP of Resupply Software Mike Lorenz as they discuss the interoperability landscape for HME and how other health care settings are progressing in contrast. You’ll also gain insight on how to determine the right mix of software and solutions for your business – and make sure they’re working together in the most efficient way possible. Moderated by HME Editor, Liz Beaulieu.
 
Key takeaways: 
Learn how to integrate your ePrescribe solution with your resupply solution
Calculate how many fulfillment vendors your billing platform integrates with
Determine whether all of your patient engagement modalities integrate with your patient payment platform

Now's the time to invest in respiratory

Attend this webcast to learn about the continued evolution of the respiratory category and the critical role home medical equipment providers are playing during the pandemic. We’ll review solutions designed to help drive HME business efficiencies, patient engagement and overall improved patient outcomes.

This webcast will cover:
•    The evolution of the respiratory category and how today, more than ever, HME providers are playing a greater role
•    Types of respiratory products and services HME providers are providing
•    Solutions to help drive business efficiencies
•    How technology can create a more patient-centric respiratory program to help drive improved outcomes
Presenters: 
Brent Poythress, HME Corporate Accounts Vice President at McKesson Medical Surgical
Patricia Reni currently serves Respiratory Clinical Program Manager for the McKesson Medical Surgical Extended Care Division
Moderator: Sarah Flanagan, President, HME News

2022 Look Ahead for DME Suppliers

To help DME suppliers thrive, Jeff Baird (Brown & Fortunato), Andrea Stark (MiraVista), and moderator Liz Beaulieu (HME News) are hosting the 13th Annual Look Ahead for DME Suppliers.

In this session, the trio spotlights: 

• Future expectations of the DMEPOS Competitive Bidding Program
• A new era in oxygen billing (including updated coverage updates and CMN elimination)
• Audit developments anticipated for the new year
• Liabilities associated with the COVID-19 public health emergency
• The DME supplier’s role in remote patient monitoring
• Relaxed telehealth restrictions

​After the presentation, attendees have open access to the presenters’ expertise during the live Q&A session.

Adrift: A Panel Discussion on the Philips Recall

On June 14, 2021, Philips Respironics recalled nearly 4 million of its CPAP, BiPAP, and ventilation devices. The manufacturer estimates it could take a year to replace or repair the affected equipment, and the pandemic-strained global supply chain cannot do much to expedite the process. Limited guidance since the announcement leaves suppliers, clinicians, and patients to plot their own course between now and then.

Fortunately, we don’t have to figure it out individually. We can leverage our shared perspectives and experiences to find our way. Join us for this free event sponsored by HME News and MiraVista, LLC.

The panel comprises expert perspectives from across the industry:

• ​Jeffrey Baird, Brown & Fortunato (Legal)
• James Graham, Renaissance Medical, LLC (Supplier)
• Tim Safley, Accreditation Commission for Health Care (Accreditation)
• Andrea Stark, MiraVista, LLC (Reimbursement)
• A representative from the American Academy of Sleep Medicine (Clinical)

Register soon! Spaces for the live event are filled, but all registrants will get a link to view the recording.

Clearing the air: Proposed changes to Medicare's oxygen coverage

In its recent proposal to modify the national coverage policy for home oxygen use, CMS extends coverage beyond beneficiaries suffering from documented chronic lung disease. In addition to increasing access to patients suffering from other types of respiratory distress, the changes could finally synchronize reimbursement policy with prescribing physicians’ determinations for medically necessary treatment.

On the other hand, changing nearly two decades of procedure and habit is bound to raise some issues:

• How do suppliers distinguish between chronic and acute patients for proper billing?
• How do proposed documentation changes affect audit risk?
• Do the proposed changes increase administrative costs?

In this session, Andrea will tackle the questions above by exploring:

• Oxygen as a covered treatment for acute conditions.
• Elimination of CMNs for initial qualification and recertification.
• Risks associated with increased reliance on supplier judgement.

CMS is accepting public comments for the next several weeks. To provide substantive feedback, suppliers need to consider how the proposed changes might affect daily operations, cash flow and risk. 

Presented by: Andrea Stark (MiraVista)
​Moderated by: Liz Beaulieu (HME News)

Cost: $149.00 (includes live webcast and recording)

Drive operational excellence by putting the patient first

Engagement is key to both operational excellence and exceptional patient care - and it starts with your employees. Whether your team is remote or in-office, patient expectations have changed due to the pandemic, and they’re impacting day-to-day processes.
Join President and Co-founder of Citus Health, Melissa Kozak, and Brightree Patient Experience Product Manager, James Yi, to hear how providers are leveraging digital tools to optimize staff productivity, empower secure communication and automate low-touch activities. 
Attend this webcast to:
•    Identify what workflow interoperability supports agile just-in-time collaboration
•    Get insight on how automated touchpoints support staff to give better patient care
•    Learn how to evaluate solutions that enhance both the patient and employee experience for better business outcomes and patient loyalty

Presenters: 
Melissa Kozak, President and Co-founder, Citus Health
James Yi, Patient Experience Product Manager, Brightree

Hey...Where's my pump?!

How many times have you heard from a patient or employee, "Where's my pump?" Do you know how many enteral pumps you own? Do you know where they all are? How many enteral pumps did you lose last year? Do you monitor utilization?

During this webcast, we’ll share with you how to become more efficient with stocking, servicing and tracking your devices, like ventilators and enteral pumps. By attending this webcast, you’ll learn ways to drive cost savings, promote efficiency and improve compliance by :

• Having access to comprehensive patient-ready devices
• Properly maintaining and servicing equipment 
• Automating your inventory, including compliance, service/maintenance schedules
• Managing your inventory through device utilization monitoring and auto replenish using PAR levels

Presenters:
Dylan Ross, VP/GM, Biomedical Solutions, McKesson
Mike Harnois, Manager of Training & Implementation, Technology Solutions, McKesson

2021 Look Ahead for DME Suppliers

Pick your metaphor: tornado, flood, forest fire. No one is shedding tears at the passing of 2020.

There is, however, a silver-lining. A new year is an opportunity for a fresh start with the experience and wisdom to make the most of it. Hello, 2021!

To help DME suppliers thrive in the brave new world, Andrea Stark (MiraVista), Jeff Baird (Brown & Fortunato), and Moderator Liz Beaulieu (HME News) are hosting the 11th annual 2021 Look Ahead for DME Suppliers.

In this session, the trio spotlights:

• Provider Relief Fund reporting deadlines and potential liabilities.
• New risks (and opportunities) related to the Stark anti-kickback laws.
• Audit developments, including pandemic respiratory claims and the return of TPE.
• Exit strategies for the end of the public health emergency.
• The future of telehealth.
• Anticipated changes to ventilator coverage and reimbursement rates.
• The 2021 competition’s impact on the next round of bidding.
• … and much more!

After the presentation, attendees have open access to the presenters’ expertise during the live Q&A session. See you there!

Cost: $149 (includes live webcast and the recording)

The 2021 State of the (DME) Rate Address | MiraVista, LLC

Join MiraVista's Andrea Stark and moderator Liz Beaulieu, HME News, for The 2021 State of the (DME) Rate Address. In this session, Andrea will:

• Recap Round 2021 competitive bid developments
• Summarize the rate determinations included in the 2021 DME Final Rule
• Relate guidance to 2021 reimbursement rates for rural, non-rural, and competitive bid areas

Presenter(s):
Andrea Stark, MiraVista

Moderator(s):
Liz Beaulieu, editor of HME News

Cost: $149

Get respiratory suppliers ready for the return of Medicare audits

Make no mistake: CMS is chomping at the bit to resume medical review, prior authorization and other enforcement actions to root out bad actors. As it stands, they plan to resume business-as-usual on Aug. 3, 2020.

CMS will scrutinize the claims suppliers are creating today, particularly those with the CR modifier, indicating application of the relaxed enforcement standards during the public health emergency. That is why suppliers must:

• Adapt intake and eligibility processes to properly apply the relaxed standards.
• Incorporate CMS’s rapid-fire changes and clarifications.
• Prepare for re-entry to regular eligibility, documentation and review standards.

Is your staff properly applying the modified standards currently in place? Can your claims withstand the coming audits? Do you have a post COVID-19 plan?

To ensure your house is in order before the inevitable CMS inquiries begin, join us to learn to:

• Screen respiratory product orders and medical records using the pandemic-relaxed medical necessity threshold.
• Include the correct modifiers (e.g. CR and KX) and narratives for successful claim processing.
• Transition pandemic patients when the relaxed standards end.
• Develop an audit response strategy to avoid recoupments (or worse).

Presenter(s): Andrea Stark, MiraVista

Moderator(s): Liz Beaulieu, editor, HME News

Registration: 
Register now!

Location: Online
Cost: $99

The key to clean claims: Optimizing revenue by minimizing denials

Patient eligibility. Insurance verification. Document gathering. These are all steps in the order-to-cash process that help to ensure a clean claim.  While seemingly straightforward and easy to accomplish, these steps can be difficult and often cause denials. In this webcast, Miriam Lieber will discuss challenges in first-time claim payment, and how to manage accounts receivable, track denials and train for future prevention. Knowing the root cause of denials, working to resolve them, finding the strongest staff members to work these tasks, and optimizing automation and reporting all contribute to maximizing net revenue. In this webcast, Miriam will:

•     Discuss how insurance eligibility and verification has changed
•     Examine the employee skill sets required to maximize payment
•     Explore ways to work AR by managing denials and minimizing write-offs

Presenter(s):
Miriam Lieber, Lieber Consulting LLC

Moderator(s):
Liz Beaulieu, HME News

Cost: Free

COVID-19 & HME: Chapter 2: An Update on CMS's Interim Final Rule and Other HME Policy Changes

Late on March 30, 2020, the Centers for Medicare and Medicaid Services (CMS) released three important documents relaxing many requirements to facilitate providing care to Medicare beneficiaries in their homes during the current COVID-19 public health emergency. Join industry leaders to get the latest information about these changes, including: 

• Suspension of certain respiratory-related coverage policies
• Beneficiary signature documentation requirements
• Face-to-face encounter requirements
• Medical review activities

We'll also cover the DME provisions in the recently passed CARES law, including payment in non-competitive bid areas and expansion of practitioners who can prescribe DME under Medicare and Medicaid.   In this webinar, you will get the latest information to help HME providers effectively manage through this COVID-19 pandemic. Discussion topics will include:

• CMS suspension of national and local coverage determinations
• Suspension of some face-to-face encounter requirements
• Waiver of signature requirements on proof of delivery
• Suspension of prior authorization
• Further expansion of telehealth
• Suspension of medical review activities
• DME payment in non-competitive bid areas
• Expansion of practitioners who can prescribe DME under Medicare and Medicaid, during and beyond the public health emergency
• Acceleration of Medicare payments during the COVID-19 PHE

Good News: Due to the high response from our first COVID-19 webcast, we’ve upped our registration capabilities and can accommodate 3,000 live webcast attendees! Thank you to AAHomecare and Brown & Fortunato for making this possible!

Hosted by: American Association for HomeCare; Brown & Fortunato, PC; HME News; Lieber Consulting; and The van Halem Group, A Division of VGM 

Presenter(s): 
Cara Bachenheimer, Brown & Fortunato Kim Brummett, AAHomecare Miriam Lieber, Lieber Consulting Wayne van Halem, The van Halem Group, a Division of VGM

Moderator(s): 
Liz Beaulieu, Editor, HME News

Cost: 
Free

COVID-19 & HME

A Dialogue — What we know and what we don’t know
Originally aired March 26, 2020

As everyone knows, in today's COVID-19 emergency, things are changing by the minute. HME providers are on the front line of patient care and are serving an invaluable role in keeping patients out of hospitals. Join industry leaders to get the latest information at the federal level, as well as the state and local levels. In this webinar, you will get the latest facts to help you and your employees effectively manage through this COVID-19 pandemic. You'll also learn what changes will be coming soon. Join us for a lively discussion!

Discussion topics will include:

• What changes can CMS make?
• What changes has the industry asked for?
• What changes can CMS not make?
• What changes has CMS made? (e.g. telehealth)
• What role do the states play?
• What are state Medicaid programs doing?
• What about commercial payors?
• The importance of keeping patients at home to avoid overloading hospitals
• Operational considerations for the HME community
• Protecting your patients and employees
• Preparing for rapid and emergent growth

Presenter(s): 
Cara Bachenheimer, Brown & Fortunato
Kim Brummett, AAHomecare
Miriam Lieber, Lieber Consulting
Wayne van Halem, The van Halem Group, a Division of VGM

Moderator(s): 
Liz Beaulieu, Editor, HME News

Cost: 
A free webinar for the HME Community

Brought to you by: 
American Association for HomeCare; Brown & Fortunato, PC; HME News; Lieber Consulting; and The van Halem Group, A Division of VGM

Uncover the biggest trend in Personal Emergency Response Systems (PERS)

The PERS market is hungry for something new and is ready for an easy-to-use fall detection device that seniors don't have to wear or press a button when in need. Seniors—and their families—want to have the peace-of-mind that fall detection solutions provide, but don't want the hassle of using wearables and pendants. 

Register to learn how to differentiate yourself from your competition and open new markets, such as senior housing facilities, assisted living facilities, nursing homes and more. To grow your business, you must innovate your product line and open new markets to scale your sales. 

Join this FREE webinar to learn how to:

• Grow revenues with your existing PERS customers
• Successfully enter new markets and sell to new audiences
• Learn the #1 tip that our channel network uses to sell to B2B customers
• Participants will also have the chance to take part in a Q&A session with Marc McGrann from Vayyar and Lindsey Gafford from Parks Associates.

Marc has introduced four, multi-million dollar products to the PERS industry and has worked with PERS dealers throughout the U.S. for nearly a decade. 

Lindsay specializes in connected health and independent living research, and has authored reports covering topics such as PERS market trends and competitive landscape.

Presenters:
Marc McGrann, director of business development, Vayyar
Lindsay Gafford, research analyst, Parks Associates

Sponsored by: Vayyar 

Cost: Free

2020 Look Ahead For DME Suppliers

2020 is the Year of the Rat, the first year in the 12-year cycle of the Chinese zodiac. Maybe not cuddly, but the rat gets first billing because it is an animal with spirit, wit, alertness, and flexibility. In the spirit of wit, alertness, and flexibility, Andrea Stark, Jeff Baird, and moderator Liz Beaulieu are hosting the 10th Annual Look Ahead for DME Suppliers. That is a whole decade of approachable knowledge and strategy that connects with attendees! Year after year, attendees tell us they will use the information from Look Ahead and relay it to their peers.

A few of the topics we plan to cover include: 

• Competitive Bidding Round 2021: What happens now?
• Standardizing Written Orders (required for all 2020 deliveries).
• Rural Rate Decreases?
• CMS-mandated 6-year self-audits for single-claim audit samples. (Booooo!)
• Relaxed Stark laws and anti-kickback statutes.
• Tackling closed managed care plans.

After the presentation, Andrea, Jeff, and Liz will host a live Q&A. We can’t wait to see you there!

Cost: $149.00