Tag: Online reviews
Own your online rep
April 1, 2019Theresa Flaherty, Managing Editor
If you're still in the dark when it comes to what's being said about your business online, it's time to shine a light on it, says Christina Throndson, vice president at VGM Forbin.“Whether it's good, bad or indifferent, make sure you own your presence and it's up to date,” she said. “That's low hanging fruit.”Throndson spoke with HME News recently to offer a few basic pointers for managing your online presence.Google itIf you Google your business and you see “Do you...
Providers cultivate online customer reviews
February 15, 2019Theresa Flaherty, Managing Editor
YARMOUTH, Maine - Most HME providers have some sort of online presence, but it's important to manage that presence, particularly reviews of their businesses, experts say.Google, Yelp and Facebook are among the most widely used tools for reviewing products and businesses, and a lot's at stake. VGM Forbin's Christina Throndson says 70% of consumers trust online reviews as much as they trust a family member's opinion.“Reviews have an incredible impact on your end users and making sure they can...