Tycon Medical reports cyber incident
By HME News Staff
Updated 12:14 PM CST, Mon January 6, 2025
NORFOLK, Va. – Tycon Medical Systems, a HME provider and distributor based here, has filed a notice with the Attorney General of Massachusetts of a cybersecurity incident that affected personal information. In a letter to customers, the company provides information about placing security freezes on their credit reports through Equifax, Experian or TransUnion. It also offers customers the opportunity to enroll in complementary credit monitoring and identity theft protection services, including 24 months of credit and CyberScan monitoring, a $1 million insurance reimbursement policy and fully managed identify theft recovery services, through IDX, a data breach and recovery services expert. Tycon, which also has an office in Richmond, provides custom manual and power wheelchairs, CPAP devices, mobility aids and HME. It employs about 28 people.
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