Tag: Capital Healthcare Group
Accreditation/Compliance: Know these seven elements
August 5, 2024Mary Ellen Conway
Q. I am new to DME compliance. Where should I get started?
A. The first place you should start is to make sure your company follows the federally mandated Seven Element Compliance Plan.
1. Implement written policies, procedures and standards of conduct. Most likely your company has effective policies and procedures in place, along with clearly stated standards of conduct in your employee handbook. Review them all to ensure that they are clear and concise.
2. Designate a compliance officer...
Accreditation/Compliance: Outsource carefully
July 10, 2024Mary Ellen Conway
Q. Does my accreditation prohibit me from outsourcing some of my operational tasks?
A. The short answer is no, your accreditation does not prohibit you from outsourcing some of your operational tasks, but you’ll need to review your accreditor’s guidelines, as well as the tasks you are planning to outsource, to ensure that you are outsourcing the correct ones.
There are several operational tasks that you should not consider outsourcing. The first is your sales staff....
Accreditation/Compliance: Check those licensure requirements
June 12, 2024Mary Ellen Conway
Q. Am I able to ship refills or supplies to my current patients if they temporarily relocate out of my service area for the summer or winter?
A. You can only ship items to patients where you have a state issued license for DME. Your clients who temporarily relocate may need to get refills, but unless you have an out-of-state license in that state, you cannot ship their refills to them.
You can avoid this problem by asking the client if they have someone who is forwarding...
Accreditation/compliance: Maintain complaint log
May 8, 2024Mary Ellen Conway
Q. Why does my accreditor tell me that they or CMS may conduct an unannounced survey anytime during my three-year accreditation cycle and how common is that?
A. When the accreditation mandate began for DME in 2008, the DMEPOS accrediting organizations (AOs) that were approved by CMS for Medicare participation had a requirement to inform their accredited organizations that they would be subject to having an additional unannounced survey by the accreditor or by CMS at some point during...
Eight pre-show workshops on tap for Medtrade
June 21, 2013HME News Staff
ORLANDO - Those attending Medtrade can arrive Oct. 7, a day before the Expo opens, to take advantage of eight pre-show workshops, according to a press release. Among the workshops: “HME Sales Management Revenue Growth Summit,” with Mike Sperduti, president and CEO of Emerge Sales; “Operational Efficiencies in Today's Marketplace,” with Miriam Lieber, president of Lieber Consulting; and “Keep Your Hard-Earned Money: Surviving Medicare Part B DME Audits” with, among...