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Customers can get coupon crazy, providers say

May 23, 2014Theresa Flaherty, Managing Editor

Provider David Gordon opened a new retail location in October and has been using a 15% discount to get people into the store. But it's what happens when they come through the door that's proven challenging, he says.“Everyone is very coupon and discount oriented,” said Gordon, a partner with Home Medical Supply Depot in Monroe, N.J. “They want the coupon they forgot at home, they want the senior discount, and then they ask what else I can do for them. They are a rough crowd.”Add...

Coupon, Home Medical Equipment (HME), Retail