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Hart Medical: Text us!  

October 10, 2022HME News Staff

GRAND BLANC, Mich. – Hart Medical Equipment is leveraging text messaging to help reduce hold times and, overall, improve communication with customers. Customers can now text the company’s main line (888-606-8778). The first time customers text Hart they will receive a message that asks them to accept the company’s HIPAA policies. Hart’s supply, patient pay, PAP intake and main call center departments now all accept text messages. Hart has shared ownership by Henry Ford...

Hart Medical Equipment, hold times, Patient engagement, text messaging

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