Hart Medical: Text us!
By HME News Staff
Updated 9:35 AM CDT, Mon October 10, 2022
GRAND BLANC, Mich. – Hart Medical Equipment is leveraging text messaging to help reduce hold times and, overall, improve communication with customers. Customers can now text the company’s main line (888-606-8778). The first time customers text Hart they will receive a message that asks them to accept the company’s HIPAA policies. Hart’s supply, patient pay, PAP intake and main call center departments now all accept text messages. Hart has shared ownership by Henry Ford Health, McLaren Health Care, Ascension Genesys Hospital, Blanchard Valley Health System, Wood County Hospital and the Bellevue Hospital. The company believes its unique model helps it coordinate care and better understand the needs of its customers. Hart has 23 showrooms in Michigan and Ohio.
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