WellSky launches patient engagement platform
By HME News Staff
Updated 9:40 AM CDT, Tue April 11, 2023
OVERLAND PARK, Kan. - WellSky has launched WellSky Patient, a patient engagement platform to identify health risks, avoid complications and improve outcomes through stronger transparency and communication between patients, families and clinical care teams. Using the platform, patients can stay connected to their care providers between visits through two-way communication, video-based telehealth and guided condition management programs. At the same time, using patient-generated data from health status submissions and remote monitoring, clinicians can access a comprehensive view to track a patient’s progress and identify needs for clinical intervention. “Patient engagement technology has historically focused on completing tasks related to a care episode, such as scheduling an appointment, completing an intake form, or viewing a lab result,” said Tim Ashe, chief clinical officer at WellSky. “That paradigm must shift toward the person, with a focus on how to best guide them through the care journey while surveying and managing their condition virtually. The innovation WellSky has developed to bring this strategy to life will be of great value to our clients, their care team members, and their patients.” WellSky noted that when patients are given convenient and practical tools to help them take an active role in their own care and well-being, satisfaction is higher, complications are fewer, and outcomes are better, according to the Centers for Disease Control and Prevention. By focusing on the home as the center of patient engagement, health care organizations can gain new insights into patient behaviors and conditions, enabling them to adjust the plan of care, control costs, and positively influence outcomes to the benefit of the person and the health care organization alike, the company says. “It is critical that our care team members have a complete picture of the patient’s condition and are given the insights necessary to engage most appropriately with the right resources at the right time,” said Dr. Bethany Snider, chief medical officer at Hosparus Health. “The capabilities WellSky is bringing to the table help give us the visibility we need to customize care to the individual, while also ensuring the patient’s family members and other caregivers are full participants in the care journey.”
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