Roadrunner hightails it to Ohio
By Mike Moran
Updated Sun October 31, 2010
NORTHRIDGEVILLE, Ohio - Roadrunner Mobility is not standing still.
Earlier this year, the Invacare subsidiary moved from Richardson,Texas, to an Invacare facility here, transitioned to a new computer system, reduced head count and streamlined its operation. The new setup gives the equipment-repair business better inventory control and management oversight. It's all "very healthy," and has helped the company maintain its profitability, said General Manager Ken Easlick.
Roadrunner has also expanded it outsourcing services to include vehicle lift installation.
"Ramps are a big business for mobility providers," Easlick said. "We are not doing the sales piece. We represent the muscle to get the job done."
Invacare acquired Roadrunner in 2007. Providers who use the mobility repair services currently pay a flat fee of $150 per power wheelchair and $100 per scooter for Invacare products under warranty. Roadrunner also repairs competing products that are under warranty.
By outsourcing repairs and now lift installation, providers can offer those services without adding to their overhead, Easlick said.
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