Rehab Medical named 2024 HME Provider of the Year

YARMOUTH, Maine – Rehab Medical, a provider of custom mobility products based in Indianapolis, was named the 2024 HME Provider of the Year at the HME News Business Summit in Portland, Maine, on Tuesday night.  

As part of the HME Excellence Awards hosted by HME News and sponsored by ACU-Serve, Rehab Medical completed an initial application and a finalist application, providing information on its financials, quality controls, staffing and community involvement.  

"Rehab Medical is incredibly honored to receive this award for HME Provider of the Year,” said President Kevin Gearheart. “This recognition is a testament to the hard work, dedication and talent of our entire team. It is also a testament to the culture we have created and the commitment our company and our employees have made to our mission to Improve Lives. This is a very challenging industry with many great companies, which makes this award very special, and we are grateful to have been chosen.  This award is validation that we are on the right track and that our efforts are making a difference. We are committed to continuing our path of growth and offering service excellence at every step along the way.” 

Since launching in 2005, Rehab Medical has improved the lives of more than 231,724 people through 34 locations. 

The judges for Provider of the Year were Miriam Lieber, president of Lieber Consulting, LLC, and Jonathan Sadock, managing partner and CEO of Paragon Ventures.   

• Lieber said: “An exceptional organization, Rehab Medical understands the meaning behind ‘take care of your employees and they will take care of your patients.’ They provide financial assistance to help further their employees' careers and consequently have a team of 120 ATPs on staff. Admirably, they make employee training a priority by requiring weekly proficiency tests. Additionally, for the last five years, they have been using a mobile app to facilitate transparency in the order process. It provides patients with constant updates on the status of their order with chat functionality. And finally, they have almost 7,000 social medical followers. These are just a few of the myriad reasons why Rehab Medical is the 2024 HME Provider of the Year. Congratulations on a well-deserved award for a uniquely well-rounded company seeking to improve the quality of life for their customers and employees alike.” 

• Sadock said: “In a crowded field of outstanding candidates, Rehab Medical stood out as an exemplary company focused on serving their patients, employees and community.  The systems and processes used to empower their employees to excel is clearly designed to benefit the patients they serve. Their continuous improvement program starts from the initial hiring of each employee to an incentivized and subsidized continuing education program. Rehab Medical’s ATP Certification Program enables employees that desire to advance in their careers to achieve an ATP certification, a key role in the organization’s growth and a valuable asset in the career of the employee. I would be remiss not to mention the systems Rehab Medical has developed to improve the rehab experiences of their patients/customers. A robust social media presence and serving referral sources with exemplary service to outstanding fiscal management and leadership, Rehab Medical is a brilliant example of excellence in HME.”    

HME News has hosted the HME Excellence Awards since 2002.