Providers deploy precautions
By HME News Staff
Updated Fri March 13, 2020
YARMOUTH, Maine - HME providers have begun taking proactive steps to ensure the health and safety of employees, patients and the larger communities they serve in response to the coronavirus outbreak.
Cape Medical Supply based in Sandwich, Mass., is limiting person-to-person activity, opting instead to ship products to patients. It is also encouraging patients to use its web-based technologies, including a web portal and mobile app, for ordering, communications and information.
“We are standing by ready to meet the needs of the patients and partners we serve,” the company said in a blog. “We are confident in our shipping operations and technology infrastructure. We will continue to monitor the situation and communicate as needed.”
On the opposite coast, Home Oxygen Company based in Modesto, Calif., is asking patients to accept home delivery and remote education, instead of scheduling in-office appointments. The company already has an established “virtual home delivery” program that's integrated with Philips Respironics Care Orchestrator.
“This is for everyone's benefit during this pandemic,” said Andrew Ewert, president and CEO. “We are in the position to continue servicing our patients seamlessly and without delay.
We are in constant communication with federal and state regulators.”
Earlier this week, AAHomecare asked CMS to relax Medicare requirements or chronic lung disease to better facilitate home oxygen therapy during the coronavirus outbreak.
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