Numotion: 'A leading participant' in consolidation

ROCKY HILL, Conn. - Get ready, complex rehab: Numotion's not done shaking things up.

“We just completed our 2016 plan,” said CEO Paul Bergantino in a statement to HME News. “It includes job creation, growth and continued acquisitions. We plan to be a leading participant as the industry consolidates.”

It's been a busy year already for Numotion. Since United Seating and Mobility and ATG Rehab announced their plans to merge in January, the new company has spent the ensuing months educating patients and referral sources about the change, and looking for efficiencies.

In large cities like Denver and Dallas that were home to branches of both former companies, for example, Numotion has been busy bringing employees under one roof.

“There has been lots of consolidation and a lot of moving,” said Scott Lopez, executive vice president of sales. “We're trying to do all that while not disrupting patient care.”

Rebranding efforts are also underway. Branches began using the name Numotion in June, and the company launched a new website in August.

Next on the agenda: A new internal operating system, called Venu, that will allow Numotion to use advanced technology to streamline and improve the customer experience. The company also has a new focus on service and repairs.

“It's something that's challenging for most companies,” said Lopez. “We created a new position when the companies merged to focus on service and repairs—how to make them more efficient, effective and timely.”

Amid all of these internal initiatives, Numotion has also made a few acquisitions: Worcester, Mass.-based Ultimate Mobility in April and Atlanta-based Mobility Designs in May. And more deals are expected.

“We know that growing our CRT business is key to building a sustainable business model that will allow us to execute our long-term strategy and, most importantly, deliver on our mission of providing the best possible experience for our customers,” stated Bergantino.