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Reporter's notebook: Customer review build trust

September 25, 2015Tracy Orzel

User reviews on Yelp or Google are more powerful than people think, says Justin Racine, marketing and e-commerce manager at Geriatric Medical.“When people buy medical supplies, either for themselves or loved ones, they want to make sure the place they're getting those products from is reliable and trustworthy,” he said.A positive customer review can add value to a business.“When people purchase online, the cost of an item can be extremely important, but if a review is positive and...

Justin Racine, user reviews