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Tree Rings staffs call center with retirees

May 23, 2017Jeff Rowe

SUN CITY, Ariz. - Steve Shefveland has been growing Tree Rings, a call center outsourcing provider whose clients include the likes of Medline, in the suburbs of Phoenix since 2009. His secret sauce: tapping into communities of experienced retirees to staff his call center. Here's what Shefveland had to say about why those employees increasingly resonates with healthcare companies whose patients are often the same age.HME News:How did you come up with the idea for Tree Rings?Steve Shefveland:When...

Steve Shefveland, Tree Rings