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Editorial

Five keys to more profitable deliveries

August 19, 2016Guest Commentary

Product uptime is the Holy Grail. But for providers of home medical equipment, it's also expensive to ensure, with costly skilled field workers required to maintain these machines. And now, with customers demanding higher service levels and more competitively priced service contracts, it's getting much harder to cost-effectively manage, especially when you consider that a good chunk of field workers' time—as much as 25%—is spent, or you could say, wasted, on administrative tasks that...

OnProcess Technology

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