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Cape Medical Supply moves resupply online

August 22, 2014Leah Hoenen

SANDWICH, Mass. - Cape Medical Supply customers are hanging up the phone and logging in to a new online portal to reorder supplies.“People like it a lot more,” said Kevin Sheehan, director of business operations for New Hampshire and Maine.Cape Medical invited customers whose email addresses it had on file—about one-third of them—to sign on to the portal in June. Within 48 hours, 15% signed up and about 10% placed orders.Providers are fine-tuning their resupply systems because...

Cape Medical Supply, CPAP Resupply, Kevin Sheehan