Tag: Chris Calderon
A lean perspective: The power of process consistency
December 23, 2014Guest Commentary
Many providers struggle with implementing and maintaining consistent, well-defined processes. From front-end intake to back-end billing workflows, having well-defined and formalized processes is a key driver of operational excellence and successful revenue cycle management. Standard work is one critical success factor associated with well-managed and effective processes. The other two critical success factors are hardwiring of vital behaviors among team members; and having visible, effective...
Medtrade sneak peek: Don't lead by email
October 5, 2012Jennifer Keirn
ATLANTA - Whenever Chris Calderone is called on to help struggling companies, there's one problem he nearly always finds. “I tend to see poor leaders,” says Calderone, who will offer his tips on leadership development at Medtrade. “A manager may have gotten the job because of good functional skills, but has no experience as a leader.” The good news is that leadership is a skill that can be taught, says Calderone. Here's a preview of his advice.HME News: What's an example of...