NYC Care partners with AdaptHealth to increase access to DME 

NEW YORK – NYC Health + Hospitals’ NYC Care program has launched a DME benefit available at all NYC Health + Hospitals facilities supported by exclusive partner AdaptHealth. Patients without traditional medical insurance previously had to purchase any prescribed DME out-of-pocket. “The launch of the durable medical equipment benefit for eligible NYC Care members is an important milestone for the program as we continue to eliminate barriers to health care for New Yorkers,” said Jonathan Jiménez, MD, MPH, executive director of NYC Care from NYC Health + Hospitals. “From wheelchairs to continuous glucose monitors to CPAP machines, eligible members can now obtain the durable medical equipment their ambulatory care provider prescribes – thanks to our partnership with AdaptHealth." The launch of the benefit follows a pilot program at the Safey Net clinics at NYC Health + Hospitals/Bellevue and Woodhull that resulted in 746 unique DME orders for 136 patients, with the most commonly ordered DME being CPAP machines and associated accessories, diabetes-related supplies, mobility devices and urinary supplies. NYC Care has grown to more than140,000 active members and has provided more than 1 million primary care appointments for its members. Since launching in 2019, it has provided hundreds of thousands of specialty care appointments, including 365,226 women’s health appointments, 284,766 eye care appointments and 187,425 behavioral health appointments. NYC Care’s community-based organization partners have reached more than 1 million New Yorkers, scheduled more than 43,000 enrollment appointments and facilitated more than 17,000 direct enrollments.