BOC wins award for customer service
By HME News Staff
Updated 10:50 AM CDT, Tue April 8, 2025
OWINGS MILLS, Md. – The Board of Certification/Accreditation is a winner in this year’s Stevie Awards for Sales & Customer Service, its 12th award since 2013. BOC won a Bronze Stevie Award for Sales & Customer Service in the “Best Use of Thought Leadership in Customer Service” category, which recognizes organizations that excel in leadership by sharing valuable knowledge and insights with customers, enhancing their experience through thought-provoking and educational content. “We are incredibly proud to receive this award for thought leadership in customer service,” said BOC President & CEO Judi Knott, MA, MBA, CAE. “This recognition reflects BOC’s unwavering commitment to excellence and prioritizing our customers. By staying attuned to industry trends and using feedback tools like our Net Promoter Score survey, we create content that drives our customers’ success. As a result, they can trust BOC as a dedicated partner committed to advancing their knowledge and expertise.” The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. They organize nine of the world’s leading business awards programs, which also include the American Business Awards and International Business Awards.
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