Accreditation: Invest in your success

Q. What should I look for in a DMEPOS accrediting organization?  

A. DMEPOS accreditation enables providers like you to demonstrate that your business is following the regulatory requirements issued by CMS. Earning accreditation is required before a facility is eligible to bill Medicare and many insurance carriers, so it impacts your bottom line. Earning accreditation from a CMS-deemed accrediting organization (AO) ultimately ensures that your business is prepared to deliver DMEPOS supplies and drive positive health outcomes for your patients.  

As you evaluate your AO options, be sure to select the one that is the best match for your organization’s unique needs. For instance, a new business may be best served by an AO that will take the time to explain the details of the accreditation process in a way that makes sense to you. An AO should be accessible and responsive to your questions, and able to schedule your site survey in a timeframe that jump-starts the launch of your operations. Meanwhile, established suppliers may consider switching to an AO that supports their business throughout the entire accreditation cycle, provides regulatory updates and helps ensure ongoing compliance. 

Whether you are a new DMEPOS supplier or have been in the field for years, you should be able to rely on your AO to provide assistance and to support you in your goal of earning or maintaining accreditation. 

While the accreditation process can be overwhelming, a valued AO partner will guide you through with great customer service and exceptional attention to detail.  Make sure your AO promptly answers questions and is consistently responsive, that’s a sign they are invested in the growth and prosperity of your business. 

The bottom line is this: align your business with an AO that is invested in your success. 

Matt Gruskin is the credentialing director for BOC. Reach him at matt.gruskin@bocusa.org.