Telehealth use decreases
By HME News Staff
Updated 8:56 AM CDT, Thu August 15, 2024
NEW YORK – Telehealth utilization decreased nationally and in every region but the West in May 2024, according to FAIR Health’s Monthly Telehealth Regional Tracker. "We are happy to share these continuing windows into telehealth utilization as this venue of care evolves,” said Robin Gelburd, president of FAIR Health. “This is one of the many ways we pursue our health care transparency mission." Nationally, telehealth claim lines fell from 4.86 % of medical claim lines in April to 4.82% in May, a decrease of 0.8%. In the West, by contrast, telehealth claim lines rose from 6.31% to 6.52%, an increase of 3.3%. In the Northeast, the telehealth share of claim lines fell 0.7%; in the Midwest, it fell 0.4%; and in the South, it fell 0.1%. The data represent the commercially insured population, excluding Medicare fee-for-service, Medicare Advantage and Medicaid. From April to May, acute respiratory diseases and infections fell out of the top five telehealth diagnostic categories in the Northeast and West, replaced in the fifth position by endocrine and metabolic disorders in the Northeast and by diabetes mellitus in the West. Acute respiratory diseases and infections fell from second to third position in the South and remained in fifth position in the Midwest. This diagnostic category remained in second position nationally but fell in percent of telehealth claim lines.
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