Miller’s opens fifth location in Ohio

AKRON, Ohio – Miller’s has shifted to more of a “growth mindset” with its first expansion since 2004 in “booming” and centrally located Columbus, Ohio, says Johnny Miller. 

The company, which is based in Akron and which relies on complex rehab for two-thirds of its revenues, last opened an office in Youngstown, Ohio, nearly 20 years ago.  

“Columbus is the fastest-growing city in Ohio,” said Miller, president. “There’s a major Intel chip plant going up just outside of the city and a Honda battery plant. We anticipate it to be a good market for us – a large market with a lot of opportunity.” 

Miller’s also has offices in Cleveland and Canton, cementing its foothold until now mostly in the northeast corner of Ohio. 

While Miller’s closest existing office is hours away from Columbus, the company has large service areas and had already made some strides in the city developing relationships with seating clinics and facilities in the area, Miller says. 

“We knew enough that we knew there was a need for a local, family-owned company,” he said. “There was interest in our unique model, including our mobile units that allow us to do custom seating onsite.” 

Miller’s also plans to woo referral sources in the area with its work serving patients who are the most complex cases. 

“That’s our background,” he said. “We’re not just looking for the Group 3 power wheelchair client. We get referrals for complex solutions even from our competitors.” 

The Columbus location, which will offer only complex rehab for now, will be staffed with four employees, including two ATPs. One of those ATPs, Vicky Heidler, who has been with the company for more than 20 years and transferred from the Canton office, will lead the Columbus office. 

“It won’t be another 20 years before we open another office,” Miller said. “We really have a growth mindset, and we want any resident in Ohio who wants a complex rehab wheelchair from Miller’s to be able to get one. We plan to expand beyond Columbus into the southern and western parts of the state.”