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Lincoln Health Supply makes time for patients

Lincoln Health Supply makes time for patients '(Big companies) don't have time for that, and I think that's what’s really helping us grow.”

FORT LAUDERDALE, Fla. - Lincoln Health Supply recently highlighted the American Diabetes Association's 60-second Diabetes Risk Test to underscore how the provider can help educate and empower consumers to manage their health. 

The ADA diabetes risk test is a risk score based on seven criteria that predict the risk of developing diabetes, including age, gender, family history of diabetes, blood pressure, ethnicity, physical activity and BMI and was promoted as part of Diabetes Alert Day in March. 

“We need to have those important conversations and support these organizations,” said Maximiliano Rojas, CFO. “Diabetes is an incurable disease—it’s not going anywhere—but, managed with proper tools, like the ones we offer, we can help the community.” 

Founded in January 2019 by a group of five investors, Lincoln Health Supply aims to provide a seamless experience for people with diabetes using continuous glucose monitoring (CGM) systems. It operates in five locations in Florida and served more than 71,000 patients last year. 
As one example of its commitment to the community, Lincoln Health Supply has partnered with local universities on educational seminars and webinars on nutrition, physical health and CGM usage.  

For its part, Lincoln Health works to stay abreast of the rules and regulations of the quickly evolving diabetes market, says Rojas. 

“It’s a very complex field with a lot of red tape and compliance requirements,” he said. “We have our own dedicated compliance team and a compliance attorney to ensure we adhere to all the evolving regulations going on with Medicare and the industry overall.” 

While titans like CVS, Walgreens, Publix and Walmart offer the same products online, they don't offer the type of service that Lincoln Health offers, says Rojas.  

“We really like to walk the patient through, hold their hand and explain everything to them,” he said. “A lot of people call us and give us great reviews because nowadays when you contact these big companies, they don't have anybody picking up the phone. They don't have time for that, and I think that's what’s really helping us grow.”

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