In brief: Numotion incident, EnsoData & Aeroflow partnership, Golden contract 

BRENTWOOD, Tenn. – Numotion says a forensic investigation has determined that an unknown, unauthorized third party accessed its computer systems between Feb. 29 and March 2, 2024, and may have accessed certain files, including those with protected health information. 

The information may have included names, dates of birth, equipment order details, supporting medical documentation, medical insurance information and, for a smaller subset of individuals, driver’s license numbers or Social Security numbers. 

“Numotion takes its responsibility to safeguard its customers’ information seriously and apologizes for any inconvenience that this incident might cause,” the company stated on its website. “Numotion will continue to remain on guard against these types of attacks to protect the safety of its patients and the security of their information.” 

Numotion says it is sending written notifications to the potentially involved individuals for whom it has valid contact information. The company has also arranged for complimentary identity theft protection services for those individuals whose driver’s license numbers, or Social Security numbers were involved in the incident.   

The company says it detected suspicious activity on its computer network on March 2 and began an internal investigation. It also engaged a forensic security firm to investigate, confirming a data privacy incident. On April 4, it determined that some of the accessed files may have contained protected health information. 

• Earlier this month, Ascension Health also announced a cyberattack. 

EnsoData, Aeroflow partner to increase adherence 

MADISON, Wis., and ASHEVILLE, N.C. – EnsoData and Aeroflow Health have announced a strategic partnership to use predictive clinical AI tools to enable more timely patient care, increase patient adherence and strengthen the provider-patient connection. As part of the partnership, Aeroflow’s sleep coaches will use EnsoTherapy to provide rapid, personalized support to patients who are struggling with therapy adherence. EnsoTherapy’s task generation and smart-prioritization allow for more streamlined and logical patient-coach pairings and assignments, leading to improved patient compliance, the companies say. "Our PAP therapy prediction models accurately predict 30-, 60-, and 90-day patient compliance within days of starting treatment," said Sam Rusk, EnsoData chief artificial intelligence officer. “EnsoTherapy will have a transformative impact on the growing patient population who face challenges in treating their sleep apnea, by enabling Aeroflow to better prioritize the patients in their network who struggle the most on therapy and have the greatest potential health and adherence benefit from targeted coaching and intervention. This collaboration will bring patients the best CPAP therapy onboarding experience possible and help them feel understood throughout their treatment journey, while also demonstrating best-in-class adherence results. This is a true win-win for patients and for providers alike.” EnsoData’s sleep coach Lacey Adams, RPSGT, CCSH, provided support and mentorship to Aeroflow’s sleep coaches for a fast onboarding process. EnsoData also has a partnership with React Health to integrate its AI technology into the company’s Connect patient management software platform. 

• Listen up: EnsoData’s Justin Mortara was a recent guest on the HME news in 10 podcast to talk about AI-powered CPAP therapy. 

Balance Point Capital backs SG Homecare acquisition 

WESTPORT, Conn. – Balance Point Capital, an alternative investment manager focused on the lower-middle market, has announced its investment in SG Homecare. Balance Point, in conjunction with affiliate funds Balance Point Capital Partners V and Balance Point Capital Partners VI, arranged debt financing to support SG Homecare’s recent acquisition of Western Drug, retire existing debt and provide capital for future working capital needs. “Balance Point is excited to support SG’s continued growth and the acquisition of Western,” said Adam Sauerteig, partner at Balance Point. “Through this combination, SG has further strengthened its position as a leading DME provider in California. The combination of both SG and Western provides a clear value proposition within the DME space in conjunction with significant synergies and operating efficiencies.” SG Homecare, a portfolio company of Boston-based private equity firm Sverica Capital, has 16 locations throughout California. It announced its acquisition of Western Drug, which has nine locations in southern California, earlier in May.  

ATF Medical names new exec 

NEWNAN, Ga. – ATF Medical has appointed Katherine Nelson as vice president of national sales. Nelson, who is based in Las Vegas, will oversee the company’s efforts to market its comprehensive, integrated mobility and accessibility services for seriously injured workers throughout the country. “Katherine is a highly accomplished account management and sales professional,” said James Rogalsky, ATF Medical’s senior vice president, rehab technology and adaptive housing solutions. “With her ethics, excellent contacts and collaborative nature, she’ll excel at ATF Medical.” Nelson has worked with workers’ compensation ancillary service providers for most of her 30-plus year career. Most recently, she served as director of national accounts for The IMA Group, which provides case management and independent medical exam services. 

Aeroflow Health supports new moms in VA 

ASHEVILLE, N.C. – Aeroflow Health is now serving the Virginia Medicaid population with lactation consultations. The company’s partnership with the state Medicaid program and its managed care organizations will connect new mothers to a network of lactation consultants and other maternal health services at little to no cost for them. “Aeroflow’s mission is to improve postpartum health outcomes for new mothers,” said Nicole Peluso, IBCLC, CD, CAHPE, Manager of Lactation Services & Perinatal Education at Aeroflow Breastpumps. “Supporting mothers in their breastfeeding journey by providing access to the necessary resources such as supplies, lactation education, and community is just one way we can care for new moms. We look forward to providing personalized support to the expecting and new mothers of Virgina through this partnership with Virgina Medicaid.” The partnership with Virginia Medicaid follows additional partnerships within the state to broaden coverage access, including Aetna Better Health Virginia, Molina Healthcare Virginia and Sentara Health of Virginia. Under the new partnership, Aeroflow Breastpumps will now offer a variety of breastfeeding support and services, including one-on-one lactation consultations and online courses to access when convenient for new moms. Online classes and consultations cover breastfeeding basics, pumping and storing breastmilk, and how to overcome hurdles along the way. 

Mobility & More marks 20 years 

LOVELAND, Colo. – Mobility & More, which specializes in power mobility and complex rehab, credits a small but mighty team with more than 120 years of experience for its success over the past 20 years in business. It was incorporated in 2003 with Kyleen Black as president and opened its doors in 2004. “The business we are in is rewarding almost beyond description,” the company stated in a press release. “We are challenged daily with providing solutions that improve the lives of our customers, many of whom are suffering and are in constant pain. Most of our customers come to us because of ‘need’ rather than ‘want.’ Needless to say, we go home daily with much still on our minds but satisfied that we have helped enhance our customers lives in some small way that day. We are so grateful to these amazing customers and the northern Colorado medical community for their continued support.” When it started, Mobility & More was one of 13 HME companies in the area and it now counts itself as the only wholly locally owned and operated company in the northeast quadrant of the state. It mainly serves Longmont, Greeley, Fort Collins and Loveland, Colo., and Cheyenne, Wyo., but also serves southern Wyoming, western Nebraska and Kansas as needed, making for a 20,000-square-mile service area. The company also provides walkers, hospital beds, stairlifts, platform and vehicle lifts, and hand controls. 

Golden wins VA contract for scooters 

OLD FORGE, Pa. – Golden Technologies has been awarded its fourth consecutive five-year contract by the U.S. Department of Veterans Affairs to supply mobility products. The company submitted scooters in five categories and was awarded contracts for all of them. “We are ecstatic and incredibly honored to have been awarded the contract to continue providing top-of-the-line power mobility scooters to our veterans and introduce even more exceptional models in additional categories with this new commitment from the VA,” said Rich Golden, CEO of Golden Technologies. “It is profoundly humbling to provide our amazing veterans with power scooters to access critical medical care and accomplish necessary tasks in home and community environments that are so important as they gain more independence in their life.” As part of the contract, Golden will continue to provide its Companion GC240 mid-size three-wheel and GC340 full-size three-wheel scooters. It will now also provide the Companion GC440 full-size four-wheel and the newly launched GC540 heavy-duty three-wheel scooters, representing the entire Companion series. Additionally, it will provide the compact portable BuzzAround HD four-wheel scooter. Golden has secured the contract since 2003.