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GAO sides with C2C on QIC contract

GAO sides with C2C on QIC contract

WASHINGTON - The Government Accountability Office agrees that CMS failed to properly assess “potential organizational conflict” when the agency awarded Maximus the DMEPOS QIC contract. The GAO's decision* comes after C2C Solutions, the current QIC contractor, protested the award. The GAO's decision sustains C2C's protest. “Protest that the agency failed to evaluate a potential impaired objectivity organizational conflict of interest is sustained where the awardee's wholly-owned subsidiary would review decisions on appeal from the parent company's own claims decisions, and the agency did not meaningfully consider whether this structure created an impaired objectivity organizational conflict of interest,” the GAO stated. Additionally, “protest that the agency failed to evaluate a potential unequal access to information organizational conflict of interest is sustained where the record does not demonstrate that the agency reasonably evaluated a potential unequal access to information conflict arising from the relationship between the awardee and one of its subsidiaries,” it stated.

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