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Technology: Measure it, manage it

Q. Can tracking metrics help me gain visibility into my business?
 - 
11/25/2015

A. Typically when we receive questions about tracking metrics, they are from providers searching for ways to improve their business, but unable to determine which areas to focus on.

Branding: Tap resources at hand

Q. How can I build a brand without spending a lot of money?
 - 
10/22/2015

A. Building a brand can be overwhelming for small business owners when line items for marketing compete with payroll costs. With strategy and keen execution, businesses of all sizes can build a brand without breaking their budgets.

Receivables management: Stop the slow pay

Q. How can I get paid faster by commercial payers?
 - 
10/22/2015

A. Slow payments by third-party payers can pose a serious threat to your cash flow and require intensive and costly staff resources for follow up.

Managed Care: Spread cost reduction

Q. How can I manage cost in the modern world of HME?
 - 
10/22/2015

A. Many HME companies still seem to be focused on getting vendors to further reduce product costs.

Technology: Connect and exchange data

Q. What is interoperability and why is it so important?
 - 
10/22/2015

A. Interoperability is the ability to share healthcare data across the care continuum. It is a key emerging trend in the HME industry, and is becoming equally important to all healthcare-related organizations.

Branding: Be that company

Q. What is a brand and why does building one matter?
 - 
09/25/2015

A. Coca-Cola, Nike, McDonald’s, Apple. 

Receivables management: Offer choices, not credit

Q. How can I minimize risks to ensure patient payments?
 - 
09/25/2015

A. Ensuring your patients come up with payments when their bills are due is becoming more difficult than ever before.

Managed Care: Locate the haystack

Q. How do I know whether my HME company is built for a managed care world?
 - 
09/25/2015

A. Shifts in the market point to continued growth in managed Medicaid. This is the place where most HME providers will need to be prepared to play.

Technology: Platform is everything

Q. What is the ideal technology platform for an HME provider?
 - 
09/25/2015

A. Technology platforms typically fall into two distinct models: older on-premise client-server deployments and modern cloud-based, software-as-a-service (SaaS) offerings.

Legal: Comply with safe harbors

Q. How can I avoid anti-kickback statute liability?
 - 
08/25/2015

A. During a recent Medicare conference, representatives of the Office of Inspector General announced that the healthcare industry should expect to see an uptick in the investigations of alleged Medicare fraud and abuse.

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