Subscribe to Smart Talk

Smart Talk

Technology: Make the switch

Q. What technology is needed to support automation objectives?
 - 
12/22/2015

A.

Branding: Spread the gospel

Q. Who are brand evangelists and how do I get them?
 - 
11/25/2015

A. Brand evangelists are your business’s greatest fans. They not only purchase your products and services, but spread your message throughout their circles of influence.

Receivables management: Capture payment

Q. How can I get quicker attention to my claims?
 - 
11/25/2015

A. Because of competitive pressures insurance companies have been extending their payment period.

Managed Care: Avoid seller's remorse

Q. Am I pricing services too low?
 - 
11/25/2015

A. As an HME provider you know that revenue is critical to your business. You also know that every activity that you or your staff engages in has a cost.

Technology: Measure it, manage it

Q. Can tracking metrics help me gain visibility into my business?
 - 
11/25/2015

A. Typically when we receive questions about tracking metrics, they are from providers searching for ways to improve their business, but unable to determine which areas to focus on.

Branding: Tap resources at hand

Q. How can I build a brand without spending a lot of money?
 - 
10/22/2015

A. Building a brand can be overwhelming for small business owners when line items for marketing compete with payroll costs. With strategy and keen execution, businesses of all sizes can build a brand without breaking their budgets.

Receivables management: Stop the slow pay

Q. How can I get paid faster by commercial payers?
 - 
10/22/2015

A. Slow payments by third-party payers can pose a serious threat to your cash flow and require intensive and costly staff resources for follow up.

Managed Care: Spread cost reduction

Q. How can I manage cost in the modern world of HME?
 - 
10/22/2015

A. Many HME companies still seem to be focused on getting vendors to further reduce product costs.

Technology: Connect and exchange data

Q. What is interoperability and why is it so important?
 - 
10/22/2015

A. Interoperability is the ability to share healthcare data across the care continuum. It is a key emerging trend in the HME industry, and is becoming equally important to all healthcare-related organizations.

Branding: Be that company

Q. What is a brand and why does building one matter?
 - 
09/25/2015

A. Coca-Cola, Nike, McDonald’s, Apple. 

Pages