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Efficiencies: Explore phone alternatives

Q. Do I need to hire a call center or answering service?
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06/26/2017

A. When you ask companies why they provide phone support, they’ll usually say because their customers often want real help from a real person, right away.

Social Media: Harness the pixel

Q. How can a Facebook pixel help my business?
 - 
06/26/2017

A. If you’re new to the Facebook advertising world, a Facebook pixel is probably the last thing on your mind. But, it shouldn’t be. The pixel has been a game changer when it comes to advertising on Facebook, allowing your content to get in front of the right audience.

Mobile Solutions: Fix what isn’t broken

Q. We’ve always used paper. What will a mobile solution do that paper can’t?
 - 
05/23/2017

A. In an industry with ever-changing regulations, HME/DME organizations need a way to stay relevant and operate their businesses effectively. Traditional methods and processes this industry was built on may be tried and true, but they aren’t always efficient.

24-Hour Care: Consider interlinked needs

Q. What is 24-hour care and why should I care?
 - 
05/23/2017

A. Tick, Tock, Tick. Consider all the pressure care, mobility, respiratory and positioning equipment available to your business.

Efficiencies: Evaluate business processes

Q. Is your business prepared to grow and scale profitably?
 - 
05/23/2017

A. If you’re like many home infusion providers, you focus most of your attention on improving the health of your patients. But what about the financial health of your business?

Social Media: Target the right consumer

Q. Should I be using social media to advertise my business?
 - 
05/23/2017

A. In the age of social media, the way consumers engage with businesses and products has changed. Where once a disgruntled customer had to call to leave feedback, now they can simply leave a review on Facebook or send a tweet about their experience.

Interoperability: Align yourself with the gov’t

Q. How can we align initiatives in interoperability with government efforts and mandates?
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04/24/2017

A. Interoperability has been and will continue to be of great importance to the federal government.

Automation: Gain greater visibility

Q: How can managers use automation to improve performance?
 - 
04/24/2017

A. Workflow automation is a way to gain greater visibility and control, and it will help you set best practices. Beyond the basics of standardizing and streamlining operations, it improves your ability to manage on a daily basis.

Billing: Let system guide you

Q. How can ensure I am using the right tools for my company?
 - 
04/24/2017

A. Billing tools are available in abundance, but it’s imperative to find the solution that meets your internal needs.

Online Retail: Use reviews to establish authority

Q. Is it necessary to have customers leave reviews on my website?
 - 
04/24/2017

A. Absolutely. There are many reasons why you want to allow your customers to leave reviews based on their interaction with you, both in-store, as well as on your website.

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