Subscribe to Smart Talk

Smart Talk

Billing: Become a billing warrior

Q. How can I be more proactive with my accounts receivables?
 - 
03/27/2017

A. Aggressive accounts receivable management is serious business and keeping your A/R clean requires setting a very high but attainable bar.

Online retail: Avoid feeling duped

Q. I followed everybody’s advice and built an online store—why is it not working?
 - 
03/27/2017

A. The buzz around the HME industry is you must sell retail and you should have an online store so you can sell more items to your patients.

Billing: Lock modifiers into your system

Q. How do modifiers work?
 - 
02/24/2017

A. It is said that "big things come in small packages." This is true when it comes to modifiers.

Interoperability: Be smart about your business

 - 
02/24/2017

Q. How will interoperability improve operational efficiency for HME providers?

Automation: Understand tools at hand

Q. What are the main tools that enable automation?
 - 
02/24/2017

A. Automation can deliver the biggest impact on your bottom line through document management and business process management (BPM). Document management goes well beyond being paperless.

Online Retail: Don’t jump at new and great

Q. What are the best products to sell if I am trying to build my cash business?
 - 
02/24/2017

A. The short answer to that question is the answer you probably do not want to hear, “It depends.”  The long answer is determined by understanding your business focus and your customer mix.

Automation: Prevent efficiency leakage

Q. Why is automation important to providers?
 - 
01/30/2017

A. Automation is a powerful tool that helps reduce costs. What’s exciting about automation is that it saves time and therefore money—a few minutes at a time throughout the day, resulting in a bank of saved time that can be redirected to high value activities. 

Interoperability: Leverage what's already there

Q. There is a lot of talk recently about interoperability. How will it affect HME providers?
 - 
01/30/2017

A. Interoperability is simply the right information moving to the right place at the right time.

Billing: Ensure biller capabilities

Q. What makes a good biller?
 - 
01/30/2017

A.

Online retail: Create a 2017 checklist

Q. I spent a lot of money and effort on my website. How can I judge its effectiveness?
 - 
01/30/2017

A. A website is a must-have to market your business, draw new visitors and inform your customers.

Pages