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Automation: Understand tools at hand

Q. What are the main tools that enable automation?
 - 
02/24/2017

A. Automation can deliver the biggest impact on your bottom line through document management and business process management (BPM). Document management goes well beyond being paperless.

Online Retail: Don’t jump at new and great

Q. What are the best products to sell if I am trying to build my cash business?
 - 
02/24/2017

A. The short answer to that question is the answer you probably do not want to hear, “It depends.”  The long answer is determined by understanding your business focus and your customer mix.

Automation: Prevent efficiency leakage

Q. Why is automation important to providers?
 - 
01/30/2017

A. Automation is a powerful tool that helps reduce costs. What’s exciting about automation is that it saves time and therefore money—a few minutes at a time throughout the day, resulting in a bank of saved time that can be redirected to high value activities. 

Interoperability: Leverage what's already there

Q. There is a lot of talk recently about interoperability. How will it affect HME providers?
 - 
01/30/2017

A. Interoperability is simply the right information moving to the right place at the right time.

Billing: Ensure biller capabilities

Q. What makes a good biller?
 - 
01/30/2017

A.

Online retail: Create a 2017 checklist

Q. I spent a lot of money and effort on my website. How can I judge its effectiveness?
 - 
01/30/2017

A. A website is a must-have to market your business, draw new visitors and inform your customers.

Mergers & Acquisitions: Behind TrumpCare

Q. How will TrumpCare Affect HME?
 - 
01/03/2017

A. There are a lot of unknowns for a Trump presidency and what TrumpCare (to coin a phrase) will eventually look like.

Merchandising: Think complementary, strategic

Q. How can I merchandise my inventory more effectively to increase my sales per customer metric?
 - 
01/03/2017

A. One of the toughest parts of running a retail store is getting people to visit.  This is especially true for specialty retailers, like HME stores.

Contracting: Understand different programs

Q. What are the different types of VA contracts?
 - 
01/03/2017

A. Most HME providers understand that the Department of Veterans Affairs provides healthcare services nationwide for America’s veterans and that in addition to having facilities across the country, the VA has additional methods to provide timely, high quality care to veterans.

ALJ Appeals: Pay attention to details

Q. What tricks and tips do you have for suppliers appealing a decision to the Departmental Appeals Board (DAB)?
 - 
01/03/2017

A. If CMS or a supplier disagrees with an Administrative Law Judge’s (ALJ) decision, the matter may be appealed to the Departmental Appeals Board (DAB).

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