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Interoperability: Align yourself with the gov’t

Q. How can we align initiatives in interoperability with government efforts and mandates?
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04/24/2017

A. Interoperability has been and will continue to be of great importance to the federal government.

Automation: Gain greater visibility

Q: How can managers use automation to improve performance?
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04/24/2017

A. Workflow automation is a way to gain greater visibility and control, and it will help you set best practices. Beyond the basics of standardizing and streamlining operations, it improves your ability to manage on a daily basis.

Billing: Let system guide you

Q. How can ensure I am using the right tools for my company?
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04/24/2017

A. Billing tools are available in abundance, but it’s imperative to find the solution that meets your internal needs.

Online Retail: Use reviews to establish authority

Q. Is it necessary to have customers leave reviews on my website?
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04/24/2017

A. Absolutely. There are many reasons why you want to allow your customers to leave reviews based on their interaction with you, both in-store, as well as on your website.

Interoperability: Take better care of patients—and payments

Q. How can interoperability have a positive impact on my reimbursement?
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03/27/2017

A. At a conference in February, I participated in a demonstration of a new patient-centric interoperability experience to show how data can follow a patient through their transition from acute to home care to primary care.

Automation: Go to the front lines

Q. What are the quickest ways to see ROI on automation?
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03/27/2017

A. The quickest way is to go to the front lines of where the work is being done. This is where you’ll find large volumes of documentation that need to be completed, authorized, and passed on to the next person to work.

Billing: Become a billing warrior

Q. How can I be more proactive with my accounts receivables?
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03/27/2017

A. Aggressive accounts receivable management is serious business and keeping your A/R clean requires setting a very high but attainable bar.

Online retail: Avoid feeling duped

Q. I followed everybody’s advice and built an online store—why is it not working?
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03/27/2017

A. The buzz around the HME industry is you must sell retail and you should have an online store so you can sell more items to your patients.

Billing: Lock modifiers into your system

Q. How do modifiers work?
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02/24/2017

A. It is said that "big things come in small packages." This is true when it comes to modifiers.

Interoperability: Be smart about your business

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02/24/2017

Q. How will interoperability improve operational efficiency for HME providers?

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