Brightree buys Conduit Technology

‘The next logical area in need of automation is the intake process,’ says CEO Matt Mellott
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Tuesday, June 6, 2017

ATLANTA – Brightree has acquired Conduit Technology, a provider of documentation and workflow solutions.

Conduit Technology’s flagship product, Conduit Office, is the engine behind Brightree’s MyForms.

“Historically, HMEs have used automation tools in their back-end operations to achieve greater operational efficiencies, typically around the billing process,” said Matt Mellott, president and CEO of Brightree. “The next logical area in need of automation is the intake process, and MyForms will play a significant role in Brightree delivering a robust and comprehensive intake solution.”

The acquisition will allow Brightree to enhance MyForms to give HME providers greater access to workflow and automation technology to eliminate paper forms, reduce claim denials, improve audit outcomes and create process integrity, especially in the order intake process.

Brightree introduced providers to MyForms in 2014, when it formed a strategic partnership with Conduit Technology. Now more than 200 providers with nearly 7,000 users leverage the solution to cut order-processing times, accelerate the time to submit claims, and reduce errors during order creation and confirmation, the company says.

“MyForms has reshaped the intake process for many of our customers,” said Bobby Shoshal, COO of Brightree.

Using MyForms, providers can create custom forms based on provider- and payer-specific business rules. Once forms are created, documents are automatically populated with patient and order data from the Brightree system.

Terms of the deal will not be disclosed.