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Audits: Use two-tier approach

Q. We received our audit results, which include a large amount of money owed to Medicare based on an extrapolated overpayment! What do we do now?
 - 
04/20/2016

A. To reduce or remove the extrapolation, you will need to appeal the overpayment determination, addressing both the individual claims reviewed in the audit and the extrapolation itself. Consider this a two-tier appeal process.

Templates: Speed up turnaround time

Q. Can templates help me reduce delivery time?
 - 
03/21/2016

A. Suppliers can realize significant cost savings by reducing delivery turnaround times when electronic prescribing and documentation tools are used.

Outsourcing: Ensure best partner

Q. How do I choose and manage the right partner when outsourcing business processes?
 - 
03/21/2016

A. There is a distinct set of operating and management principals needed to outsource processes. 

In HME, the brand is built on referral and patient relations; manufacturing and business processes can be outsourced.

E-prescribing: Embrace interoperability

Q. Are we the barrier to interoperability?
 - 
03/21/2016

A. At the recent annual Healthcare Information and Management Systems Society (HIMSS) conference, a major industry pledge was announced by the Office of the National Coordinator for Health Information.

Audits: Get your strategy

Q. Help! I just received an audit request. What should I do to make this go smoothly?
 - 
03/21/2016

A. From the moment an audit letter lands in your mailbox, to the day the files are organized and ready to go out the door, it is important to have an audit response strategy.

Templates: Don’t let templates scare you

Q. Are templates viable today?
 - 
02/22/2016

A. I thought the question regarding the use of templates for physician documentation was put to bed long ago. However, it seems I was wrong.

Outsourcing: Work in abundance

Q. How do I maintain the right culture while going through an outsourcing process?
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02/22/2016

A. Executive leadership is critical in creating the vision of the business structure needed for DME companies to be competitive.

E-prescribing: Technology eases pain

Q. How can I best address widespread errors reported due to insufficient documentation?
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02/22/2016

A. The concept of the clinical application of information technology to help healthcare providers streamline and enhance patient care is far from new.

Audits: Be a bit of a sleuth

Q. Is there any way to know what types of equipment/supplies are being audited before I get the dreaded audit notice?
 - 
02/22/2016

A. Believe it or not, you don’t have to be a fortune teller to predict what Medicare and its auditors have on their radar, but being a bit of a sleuth won’t hurt. Let me explain.

Templates: Cloud systems streamline procedures

Q. How does the cloud system work?
 - 
01/25/2016

A. Interoperability conjures up a vision of some esoteric system straight out of Star Wars. However, it has such incredible value as to be vital in health care today.

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