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Social Media: Make the investment

Q. How do I measure social media ROI?
 - 
08/28/2017

A. When considering hiring a social media professional to help your business there are a few questions you may need answered. How do I justify this person’s salary? How is this going to help my business?

24-Hour Care: Assess need-want and environment

Q. How do I assess and implement 24-hour care into my business?
 - 
07/31/2017

A. An important part of 24-hour care is successful implementation, with the goal of improving function, activity, participation and quality of life for the individual.

Mobile Solutions: Keep patient files at your fingertips

Q. How does mobile help with compliance and auditing?
 - 
07/31/2017

A. Maintaining compliance is key to running a successful HME company. Regulations continually change not only for accreditation and equipment criteria, but also for maintaining your insurance contracts.

Efficiencies: Go out and talk to your patients

Q. How do I improve my patient experience?
 - 
07/31/2017

A. The best way is to go out and talk to your patients. Find out what their current experience is. It may sound too simple, but it’s a critical step rarely taken.

Social Media: Meet them where they are

Q. How do I build relationships with influencers in a digital age?
 - 
07/31/2017

A. Social media influencers, bloggers, online news and podcasts are the new newspapers and magazines.

Mobile Solutions: Avoid a tower of documents

Q. How can mobile delivery management improve the speed of my billing process?
 - 
06/26/2017

A. What does your billing process look like? Backed up? Time consuming to your delivery technicians? A daunting tower of documents for your billing department to quickly and accurately process? Complaints from your billers about work/life balance?

24-Hour Care: Bridge the gap

Q. Why is education important in 24-hour care?
 - 
06/26/2017

A. Providers play a vital role in the partnership of 24-hour care. By being a knowledgeable equipment resource, you can bridge the gap by providing input and training on equipment used over the 24-hour care period to stakeholders in an individual’s care plan.

Efficiencies: Explore phone alternatives

Q. Do I need to hire a call center or answering service?
 - 
06/26/2017

A. When you ask companies why they provide phone support, they’ll usually say because their customers often want real help from a real person, right away.

Social Media: Harness the pixel

Q. How can a Facebook pixel help my business?
 - 
06/26/2017

A. If you’re new to the Facebook advertising world, a Facebook pixel is probably the last thing on your mind. But, it shouldn’t be. The pixel has been a game changer when it comes to advertising on Facebook, allowing your content to get in front of the right audience.

Mobile Solutions: Fix what isn’t broken

Q. We’ve always used paper. What will a mobile solution do that paper can’t?
 - 
05/23/2017

A. In an industry with ever-changing regulations, HME/DME organizations need a way to stay relevant and operate their businesses effectively. Traditional methods and processes this industry was built on may be tried and true, but they aren’t always efficient.

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