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Reporter’s notebook: New year, three goals


YARMOUTH, Maine – What resolutions do industry consultants have for HME providers for the new year?

Eliminate re-work like it’s your job

‘Fleet management is the way to go’

Wednesday, August 7, 2013

Invacare is placing its bets on HME providers that use fleet management principles to survive and thrive under competitive bidding.

Efficiencies: Focus on processes, people

Q. With all that is going on in HME, where do I make changes first in my organization?

A. Right now, we are at an area of opportunity in HME. Some may think I’m off my rocker, but let me explain. Our customer base is increasing at record levels, private equity funds are rushing in and technology is creating more efficient ways for us to help our patients.

'We are heading into Round 2 lean and mean'

Thursday, July 19, 2012

Last month, as part of a Technology Special Report that HME News is putting together and that will appear as an insert to the September issue, I asked HME providers to tell me how they have used technology to change their businesses for the better.

Getting down to the business of running a business

Wednesday, March 7, 2012

I've been talking to a lot of HME providers in the past few weeks about our HME News Business Summit. In a nutshell, I've been asking them: What do you want to know more about?

One provider summed it up pretty succinctly this way:

Don't let performance improvement fatigue set in


Operational efficiency has become a commonly used phrase as HME providers figure out how to deal with declining reimbursement and rising costs.