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In brief: Budget neutrality dampens certain rates, Brightree buys Apacheta


WASHINGTON – Reimbursement rates for stationary and portable oxygen concentrators fare quite differently in the 2019 fee schedule, according to an analysis by AAHomecare.

Brightree buys mobile delivery platform


ATLANTA – Brightree has acquired Apacheta, with an eye toward further innovating the company’s mobile delivery and cloud-based software platform, and increasing adoption among provider customers.

Do you have the door wide open to write-offs?


“We’re going to have to write this off.” A phrase that no manager wants to say or hear in their business.

Medtrade lookback: Manufacturers take center stage on show floor


ATLANTA – Manufacturers and vendors strutted their stuff en mass at Medtrade in October in Atlanta. Here’s a roundup of what some of them had on offer.

3B feeds cash-hungry providers

Think about deliveries like your customer


With all the moving parts required to run a successful HME/DME business, their ultimate goal should be providing an exceptional customer experience and high-quality service during every encounter, by ensuring that the customer’s wellbeing and satisfaction are top priority

Paper is in the past, says Apacheta


MEDIA, Pa. – More providers are making the switch to mobile solutions and the results speak for themselves.

DASCO leverages Apacheta to gain efficiencies


WESTERVILLE, Ohio – DASCO Home Medical Equipment has added approximately 2,500 new confirmed orders each month, after tapping Apacheta’s mobile solution to gain more oversight of its delivery techs and streamline business operations.

Apacheta, Brightree expand partnership


MEDIA, Pa. – Brightree users can now use the Brightree Patient Collections app, GetPaidHME, with Apacheta software, the two companies have announced. The integration allows delivery techs to process payments using a major credit card, e-check or FSA/HSA card.

Mobile Solutions: Don't fix what isn't broken

Q. Okay, I see the business benefits…but does it positively affect my patients?

A. We can all agree that operational success may keep an organization running, but it’s the quality of customer care that keeps it in business. However, the two are not always mutually exclusive.

Mobile Solutions: Keep patient files at your fingertips

Q. How does mobile help with compliance and auditing?

A. Maintaining compliance is key to running a successful HME company. Regulations continually change not only for accreditation and equipment criteria, but also for maintaining your insurance contracts.