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people for quality care

Have questions? PFQC will get them answered


WATERLOO, Iowa – People for Quality Care (PFQC), an advocacy group and division of The VGM Group, has launched a Q&A series to address questions about home care and HME.

In brief: Contractors clarify delivery policy, PFQC launches interactive map


WASHINGTON – The DME MACs have issued clarifying guidance on written order prior to delivery (WOPD) document corrections and proof of delivery (PO

People for Quality Care launches interactive map


WATERLOO, Iowa – People for Quality Care has launched an interactive map with data on Medicare patient complaints across the United States. Features of the map include the latest number of patient complaints (updated daily), the ability to filter complaints by medical equipment type and state, and an online form for visitors to add complaints.

People for Quality Care launches ‘Dear Medicare’ website


WATERLOO, Iowa – People for Quality Care (P4QC) has launched “Dear Medicare,” a website that features the stories of seniors and people with disabilities who are being negatively impacted by healthcare policies.

PFQC: Is the GAO saying patients are lying?


WASHINGTON – Consumer advocates question the conclusions of a recent Government Accountability Office (GAO) report that stated Round 1 of the competitive bidding program “did not appear to have adversely affected beneficiary access.”

Pictures don’t lie, says PFQC

Video begs the question: ‘Why would this person not qualify for a wheelchair?’

WATERLOO, Iowa – Competitive bidding will always be a main focus, but People for Quality Care (PFQC) has turned its attention to the equally destructive audits in 2014.

Medicare beneficiaries blast audits in new video

‘Twenty-eights years in a wheelchair and I’ve never had an issue until now,” says one beneficiary

WATERLOO, Iowa – In a new video, People for Quality Care (PFQC), the advocacy arm of The VGM Group, zooms in on CMS’s crippling audit program.

CMS briefs lawmakers on bid program

There are ‘big signs’ of problems, stakeholders say

WASHINGTON – CMS told lawmakers during a briefing on Nov. 18 that they’re investigating reports that some contract suppliers are not servicing their entire bid areas.

In brief:Brightree buys MedAct, OIG releases strategic plan


ATLANTA – Brightree has acquired McKinney, Texas-based MedAct, adding 330 HME providers to its customer base.

PFQC to providers: Encourage bennies to report problems


WATERLOO, Iowa – The number of Medicare beneficiaries calling the People for Quality Care (PFQC) hotline to report problems related to competitive bidding continues to climb.