DENIAL BASICS: EFFECTIVE RESOLUTION FOR ENTRY-LEVEL STAFF

Thu, 08/24/2017 - 1:19pm
Location: 
Webinar
Cost: 
139.00

Weight distribution is a concept we all understand. If we lean too far back in our office chairs, we topple over. It may not be obvious, however, that uneven work distribution upends your most capable AR staff. Without a consistent process for working denials, new hires remain unnecessarily dependent on senior AR staff.  This dependency decreases growth opportunities for associates and burns out seniors and managers. Resolving routine denials cannot be the primary burden of our most experienced and capable talent.  Luckily, many denials are high volume but not highly complicated. Create a culture of capable independence and pull your senior AR staff out of the weeds of denial management so they can do what they do best…solve problems. We hope your entire AR staff, new and experienced, will join us Thursday, August 24 at 2:00 pm EDT for Denial Basics: Effective Resolution for Entry-Level Staff.  Attendees will learn to: -Teach lower-level staff reliable research skills so they don’t have to ask.-Prevent repetitive work by effectively resolving initial denials.-Relieve senior AR staff of delegable responsibilities so they can focus on more complex business challenges.  ​​