Mobile Solutions: Keep patient files at your fingertips

Q. How does mobile help with compliance and auditing?
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Monday, July 31, 2017

A. Maintaining compliance is key to running a successful HME company. Regulations continually change not only for accreditation and equipment criteria, but also for maintaining your insurance contracts. Paper documentation and filing cabinets can be daunting and expensive to sustain, and leave room for human error. Companies spend $20 in labor to file a document, $120 to find a misfiled document and $220 to reproduce a lost document, according to Fujitsu’s Pam Doyle.
In the face of an audit, providers often find themselves sifting through filing cabinet drawers, scrambling to find or recreate missing documents. With 7.5% lost and 3% misfiled, this process is not only stressful, but can also lead to costly mistakes.
When forms are completed on a mobile device, transferred electronically to a document management system and filed appropriately, the delivery paperwork and patient files are always at your fingertips. A mobile solution will hold the most current forms that are compliant with the latest guidelines without providers spending hours making copies and tossing out stacks of unused paper. hme
Aimee Swope is a customer success specialist at Apacheta. Reach her at aswope@apacheta.com.