Integrity Home Medical adds second location

'My dream is to grow responsibly and carefully'
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Tuesday, January 23, 2018

GERMANTOWN, Tenn. – Integrity Home Medical has more than quintupled its retail and warehouse spaces after recently signing a lease for a 10,000-square-foot property in East Memphis, Tenn. 

“From day one all I’ve ever had is 1,800-square-feet in a strip mall,” said Bob Fournier, owner of Germantown, Tenn.-based Integrity Home Medical.

The original space, which is divided by four desks into a 900-square-foot showroom in the front and a 900-square-foot warehouse in the back, will be made into a storefront, while the second location will be used as a warehouse, retail and office space.

Founded in 2011, Integrity offers a wide range of HME products including, CPAP, oxygen, hospital beds, mobility and incontinence, and has six employees.

Fournier, a former pastor in need of a change of pace, fell into the HME industry six years ago when a colleague of his decided she wanted out. After accumulating a stockpile of home medical equipment and leasing a retail space, she sold it all to Fournier.

“As soon as I took the business over I thought, ‘I have to get out of this retail space, we need to be in a warehouse,’” said Fournier. “Two years later, I felt completely different.”

Not only did retail help pay the rent, it was also another revenue stream that wasn’t controlled by Medicare, which, along with commercial insurance, accounts for 50% of Integrity’s business, while retail and hospice each make up 25%.

“We’re growing like crazy right now,” said Fournier. “My financials are double what they were last year.”

As for the future, Fournier says he wants to grow responsibly and carefully.

“I don’t have a dream to grow really big or retire or sell,” he said. “My dream is to work this job as long as I can and just be one of the players here in Memphis.”