Brightree enhances patient intake tool

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Wednesday, March 4, 2020

ATLANTA – Brightree announced key enhancements to its patient intake management software at Medtrade Spring this week that streamline and shorten the intake process for HME providers. The company has redesigned its Comprehensive Patient Intake, available with its Business Management Software, to address top pain points, including challenges related to incomplete documentation, prequalifying products, training new employees, disseminating contextual insurance knowledge and addressing inefficient workflows. “We are excited to share the new Comprehensive Patient Intake feature, which was developed in response to many conversations with HME providers over the years and which we are confident will both expedite and strengthen the intake process, while allowing providers to spend more time delivering quality patient care,” said Rob Boeye, executive vice president of HME. Comprehensive Patient Intake now includes, among other things, a consolidated intake form with sales order creation capabilities, all available on a singe page. The form includes patient demographics, diagnostic information and qualification questions, along with contextual information explaining each requirement and recommended actions.