AAHomecare monitoring CareCentrix policy change

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Thursday, January 9, 2020

WASHINGTON – CareCentrix is withholding payments to providers on PAP and PAP supply patients with co-pay balances more than 180 days old, AAHomecare reports. The new policy will take effect in March. The association registered concerns with CareCentrix and the provider of post-acute care management services responded by developing potential impact reports for individual providers and offering one-hour online training sessions on Jan. 9, Jan. 14, Feb. 6 and Feb. 12. Providers can refer to the CareCentrix provider portal or contact their network manager for additional information, AAHomecare says. “(We) will continue to monitor the rollout of this policy change and provide feedback to CareCentrix on how it is impacting the HME provider community,” the association states.